Work Force Management

4 weeks ago

Bengaluru, India Demographic HR Services Full time
Work Force Management - RTA Manager, Planning & Scheduling Manager Required for Bangalore
Exciting Career Opportunity Alert
Are you a WFM Expert with a passion for RTA (Real-Time Adherence) , Planning , and Scheduling ? If you have a track record in optimizing workforce operations globally, we want YOU to join our high-performance team
Position: WFM Manager (RTA, Planning & Scheduling)
Location: Bangalore
Work Week: 5 Days (US Shift - Night )
Salary: ₹14 LPA
Qualification: Graduate (Mandatory)
Exciting Growth + 25-30% Hike on Last Drawn CTC
We’re Looking for YOU if You Specialize in:
1️⃣ RTA (Real-Time Adherence)
2️⃣ Planning & Scheduling
3️⃣ WFM - Planning, Scheduling & Forecasting
If you have Managerial or DM experience in WFM and a passion for optimizing processes , this is your chance to shine with us ✨
What You’ll Be Doing:
Develop & execute global WFM strategies for outstanding outcomes across contact centers.
Lead WFM/WFO activities for high-scale projects, including shared services contact centers .
Collaborate with business leaders to create strategic workforce plans and key metrics.
Provide executive-level insights to guide critical business decisions.
⚙️ Streamline workforce processes, optimizing both efficiency & user experience .
Lead, mentor , and align teams to achieve goals and drive success in a fast-paced environment.
What We’re Looking For:
8+ years of leadership experience in global workforce planning or operations management .
Expertise in capacity planning , forecasting , and scheduling .
Hands-on experience with WFM platforms (e.g., NICE IEX , Aspect , Teleopti , Verint ).
Strong analytical , organizational , and project management skills.
Proven ability to excel in time-sensitive , dynamic environments .
Proficient in MS Excel & PowerPoint with a willingness to work North American hours .
Why This Opportunity Rocks:
Massive Career Growth – Take your professional journey to new heights
25-30% Hike on your Last Drawn CTC – Your experience deserves to be rewarded
Work on high-impact global projects and make a real difference
Be part of a high-energy, collaborative team .
Competitive salary , amazing growth potential , and benefits
How to Apply:
Apply now by filling out the form below:
Application Form
Or WhatsApp (NO CALLS) your CV to: 8750557705 / 7836850555
Alternatively, send your CV to:
Ready to lead , optimize , and transform workforce management at a global level ? Apply now and take the next step in your WFM career ✨
#WFM #Hiring #CareerOpportunity #WorkforceManagement #RTA #PlanningScheduling #GlobalWorkforce #OperationsManagement #Leadership #JobOpening #Bangalore #Hyderabad #GrowthOpportunity #25to30PercentHike #ApplyNow
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