Director of Client Servicing
3 weeks ago
Pepper Content (www.peppercontent.io) is building a global content marketplace that brings companies and content creators together to scale up content creation processes across 75+ content verticals and 150+ content categories. Over the past 5 years, over 100,000+ freelance content creators have applied to be part of the Pepper network of which we work with the top 5% talent, and on the other end - we work with over 2500+ customers like Amazon, Adobe, Google, HDFC Bank, Adani, and the majority of the startup ecosystem.We are on the path to building a global on-demand content marketplace platform that allows forcollaboration, discovery and upskilling for all our creators. Now we are in a rapid expansion phase to enter into more content service offerings, engage a wide spectrum of content creators and at the same time, scale up our existing services. To fuel all this, we have some exciting product ideas planned, and we are looking for a Senior Client Servicing Director.We're looking for someone who is enthusiastic, comfortable with uncertainty, flexible, great with people, understands our technical vision, and isn't afraid to roll up their sleeves and get their hands dirty.The ideal candidate will have experience in all stages of the account management cycle. They should be confident in building new client relationships and maintaining existing ones.Job Responsibilities:● Cultivating solid relationships with clients through the provision of exceptional after-salesservice.● Creating a positive onboarding experience for new clients.● Regularly interacting with clients through telephone calls, email communications, or face-to-facemeetings.● Maintaining an accurate record of all existing and potential clients.● Inspire repeat business from clients.● Responding to client inquiries in a timely and professional manner.● Analyze performance data to offer clients data-driven business insights and at the same time,use those insights to improve our service offerings● Ensure timely receivables and cash flow from clients● Ensuring smooth functioning of the account internally to help meet all deliverables includingcoordination with design teams, media teams, managers, and other important stakeholders.● Prepare timely team and client updates on all stages of project processesThe ideal candidate must -● At least 10+ years of experience in account management/client services roles in digital marketingagency experience is a big plus● Have experience handling enterprise clients● Have excellent verbal, and written communication, and presentation skills.● Have a willingness to be flexible: Works beyond what is described in the job description.● Understand the market and competitor activities.● Be able to seek out the appropriate contact in a targeted organization● Respect handling complaints● Ability to deliver results under pressure.● Have experience in project management● Be able to multitask and work under strict deadlines● Be able to work efficiently under minimal supervision● Proven ability to utilize the Salesforce contact platform requiredBenefits at Pepper:• Paid leaves for new parents• Paid menstrual Leave• Flexible work timings• Medical Insurance coverage for all employees and dependents including Parents or in-laws • COVID 19 insurance coverage for all employees and dependents including Parents or in-law
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Director of Client Servicing
1 week ago
Mumbai, Maharashtra, India Pepper Content Full time ₹ 20,00,000 - ₹ 25,00,000 per yearPepper Content ) is building a global content marketplace that brings companies and content creators together to scale up content creation processes across 75+ content verticals and 150+ content categories. Over the past 5 years, over 100,000+ freelance content creators have applied to be part of the Pepper network of which we work with the top 5% talent,...
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Strategist - Client Servicing
1 week ago
Mumbai, India Dentsu Aegis Network Full timeThe purpose of this roles is to support the Client Director in delivery on the account, managing the capabilities and team to ensure on-time delivery and excellence in execution. This is a key role in driving collaboration internally and externally with the client and partners. Job Title: Strategist - Client Servicing **Job Description**: - Supports...
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Client Director
1 week ago
Mumbai, Maharashtra, India Design Bridge Full time ₹ 12,00,000 - ₹ 24,00,000 per yearLocationDBP MumbaiDepartmentDBP Client ServicesTypePermanentLevelAbout usAt Design Bridge and Partners we design brands with the power to move. Pulling people towards them with an irresistible force that compels and connects. With 900 creative minds across 17 studios worldwide, diverse in expertise, experience, backgrounds and beliefs, we are united in our...
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[High Salary] Director of Client Servicing
3 weeks ago
Mumbai, India Pepper Full timePepper Content (www.peppercontent.io) is building a global content marketplace that brings companies and content creators together to scale up content creation processes across 75+ content verticals and 150+ content categories. Over the past 5 years, over 100,000+ freelance content creators have applied to be part of the Pepper network of which we work with...
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Client Servicing Executive
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Mumbai, India INSOMNIACS DIGITAL PRIVATE LIMITED Full timeCoordinate internal projects and determine the best utilization of resources (graphic Des, video) to increase client satisfaction. - Encourage revenue growth by inspiring clients for upselling. - Become the reliable point of contact for each customer that is required to establish a strong business relationship - Become the SPOC (Single point of contact) to...
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Director of Client Servicing
3 weeks ago
Mumbai, India Pepper Full timePepper Content ( is building a global content marketplace that brings companies and content creators together to scale up content creation processes across 75+ content verticals and 150+ content categories. Over the past 5 years, over 100,000+ freelance content creators have applied to be part of the Pepper network of which we work with the top 5% talent,...
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Client Director
1 day ago
Mumbai, Maharashtra, India Design Bridge and Partners Full time ₹ 15,00,000 - ₹ 30,00,000 per yearAbout usAt Design Bridge and Partners we design brands with the power to move. Pulling people towards them with an irresistible force that compels and connects. With 900 creative minds across 17 studios worldwide, diverse in expertise, experience, backgrounds and beliefs, we are united in our ambition to achieve real impact for our clients' brands benefiting...
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Senior Director
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Mumbai, India VISTRA Full timeJob Title: Senior Director - Client Accounting It's never been a more exciting time to join Vistra. At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business — to help our clients achieve...
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Director - Services
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Mumbai, Maharashtra, India NTT DATA, Inc. Full time ₹ 1,20,000 - ₹ 2,60,000 per yearMake an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAThe Director,...
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Client Servicing
2 weeks ago
Mumbai, , India Route Of Pie Full time ₹ 4,00,000 - ₹ 8,00,000 per yearPRIMARY ROLES: Manage Client Relationship Co\-ordinate with Client\-side Teams and Personnel Understand the Client Marketing & Project Requirements Plan Campaign, Content & Social Media Calendar & Roadmaps Prepare brief for team Route of Pie Manage Photography & Videography Production Teams & Process Conduct Daily, Weekly and Monthly Work Allocations for...
