Head - CRM

1 week ago

New Delhi, India Amit Enterprises Housing Ltd. Full time

Experience: 15+ years in CRM domain within real estateRole Overview Lead and elevate AEHL’s CRM vertical by establishing and scaling end-to-end post-sales operations — from banking, registration and collections to possession and customer engagement.Key Responsibilities •⁠ ⁠Implement SOPs for post-sales operations including billing, collections, registrations, changes, and possessions. •⁠ ⁠Drive team performance to achieve monthly targets for collections, registrations, and handovers. •⁠ ⁠Lead customer conflict resolution with tact, empathy, and professionalism. •⁠ ⁠Engage with homeowners, tenants, and landlords for account reconciliation and recovery. •⁠ ⁠Collaborate with Legal, Finance, Sales, and Engineering teams to streamline processes. •⁠ ⁠Ensure accuracy of data and documentation in the CRM ERP system. •⁠ ⁠Build and mentor a high-performing CRM team with accountability metrics. •⁠ ⁠Identify process improvements to enhance customer satisfaction. •⁠ ⁠Prepare MIS reports and monthly forecasts. Candidate Profile •⁠ ⁠Minimum 15 years of CRM experience in real estate. •⁠ ⁠Strong command over post-sales processes: billing, collections, registration, possession, documentation. •⁠ ⁠Excellent conflict management and interpersonal skills. •⁠ ⁠ERP proficiency mandatory (Farvision, Hi Rise, Zoho, Salesforce or equivalent). •⁠ ⁠Fluent in English and Marathi.

  • CRM IT Head

    2 days ago

    New Delhi, India Client of Anthroplace Full time

    Position:CRM IT Head Experience : 15 years and above Educational Qualification:Bachelor’s / Master’s degree - Computer Science/ IT, preferablyResponsibilities: -1. Developing and executing the overall CRM technology strategy, aligning it with the company's objectives and ensuring it supports business needs. 2. Overseeing the selection, implementation,...

  • CRM- Segment Head

    2 weeks ago

    New Delhi, India Century Real Estate Holdings Pvt Ltd Full time

    Job Description- CRM- Segment HeadWe are looking for an experienced and dynamic CRM Segment Head to lead and manage our customer relationship management function for a key business segment. This role requires a strategic leader who can drive customer satisfaction, retention, and engagement, while ensuring the highest standards of service and experience...

  • CRM IT Head

    4 hours ago

    New Delhi, India Client of Anthroplace Full time

    Position: CRM IT HeadExperience: 15 years and aboveEducational Qualification: Bachelor’s / Master’s degree - Computer Science/ IT, preferablyResponsibilities: -1. Developing and executing the overall CRM technology strategy, aligning it with the company's objectives and ensuring it supports business needs.2. Overseeing the selection, implementation, and...

  • Head – Growth, CRM

    6 days ago

    Delhi, Delhi, India Maccure Hospital Full time ₹ 14,40,000 - ₹ 21,60,000 per year

    Head – Growth, CRM & Call Centre (Group Role)(not just marketing, not just ops — a hybrid Growth + CRM + Contact Centre Leader)Profile to TargetExperience:7–12 years in multispeciality hospital business development / CRM .Has managed call centres (20+ agents ideally) and understands patient funnel metrics.Experience with panels/insurance exposure ...

  • Assistant Manager – CRM

    2 weeks ago

    New Delhi, India Amit Enterprises Housing Ltd. Full time

    Experience: 8–10 years in CRM or post-sales operations within real estateRole Overview Execute and supervise day-to-day post-sales operations across collections, registration, banking coordination, and possession management. Support Head – CRM in driving KPIs and ensuring seamless coordination across teams.Key Responsibilities •⁠ ⁠Oversee timely...

  • Head Crm

    6 days ago

    Delhi, NCR, India Bacca Bucci Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Responsibilities:* Lead CRM strategy and execution* Manage Zoho/Salesforce CRM tools* Analyze CRM performance and insights* Implement CRM processes and workflows* Collaborate with sales, marketing, and customer teams

  • Head of Business Analysis

    2 weeks ago

    New Delhi, India Ferty9 Fertility Center Full time

    Head – CRM, Business Analytics & RemarketingLocation: Secunderabad / Kukatpally / KPHB, HyderabadReports To: Executive Vice President & Head – Sales and MarketingIndustry: Healthcare / Fertility / GynaecologyExperience: 5+ years (Healthcare or Service Industry preferred, not mandatory)Compensation: ₹12 – 17 LPA (based on relevant experience &...

  • Head of Business Analysis

    2 weeks ago

    New Delhi, India Ferty9 Fertility Center Full time

    Head – CRM, Business Analytics & Remarketing Location:Secunderabad / Kukatpally / KPHB, Hyderabad Reports To:Executive Vice President & Head – Sales and Marketing Industry:Healthcare / Fertility / Gynaecology Experience:5+ years (Healthcare or Service Industry preferred, not mandatory) Compensation:₹12 – 17 LPA (based on relevant experience &...

  • Head of Information Technology

    3 weeks ago

    New Delhi, India TLC DigiTech Pvt. Ltd. Full time

    Role DetailsRole: Head of TechnologyReports to: Executive ChairmanLocation: Company Head Office at Jasola, New Delhi, IndiaJob Purpose:We are seeking an experienced Individual to lead our technology function and be responsible for overseeing our enterprise level tech deployments and the development and implementation of our technology roadmap.Experience:15+...

  • Site Sales Head

    2 weeks ago

    New Delhi, India Purple Corp. Full time

    Job Title: Site Sales Head – Real EstateLocation: Khardi & BugaonIndustry: Real Estate / Residential & Commercial ProjectsExperience Required: 10–15 YearsEducation: MBA preferred (Marketing / Sales / Real Estate Management)Role Overview:The Site Sales Head will be responsible for leading and managing the complete sales operations of a real estate project...