Senior Manager
1 week ago
Key Accounts Manager- E commerce and quick Senior Manager / Manager
Location: Gurugram (WFO-5 Days in week)
Experience; 4-5 years of experience.
Qualification: MBA (IIM Colleges Only) Client Management: Serve as the primary point of contact for key e-commerce accounts, building and maintaining strong, long-term relationships.
- Strategic Planning: Develop and implement strategic account plans to drive growth and maximize revenue. Collaborate with clients to understand their business goals and objectives.
- Sales Execution: Identify opportunities for upselling and cross-selling within existing accounts. Lead negotiations and close deals to achieve revenue targets.
- Performance Monitoring: Monitor account performance and key metrics. Analyze data to identify trends, challenges, and opportunities for improvement.
- Cross-Functional Collaboration: Work closely with internal teams such as Marketing, Product Development, and Customer Support to ensure client needs are met and expectations are exceeded.
- Problem-Solving: Address and resolve any issues or challenges faced by clients promptly and effectively, ensuring a high level of client satisfaction.
- Reporting: Provide regular updates and reports on account status, sales performance, and market trends to senior MBA ( IIM Colleges Only - Full time )
- Proven track record of managing and growing key accounts.
- Strong understanding of e-commerce platforms and digital sales strategies.
- Excellent communication, negotiation, and presentation skills.
- Analytical mindset with the ability to interpret data and make data-driven decisions.
- Ability to work independently and as part of a team in a fast-paced environment.
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