Senior Delivery Manager

1 week ago

Noida, Uttar Pradesh, India ION Full time
Senior Delivery Manager at Lab49 manages all aspects of delivering on an engagement with a client. The Senior Delivery Manager's responsibility will be to manage Lab49 consultants to deliver software solutions for our client and hold the client accountable for providing the dependencies required by the Lab49 consultant teams to deliver the project. You will be fronting the Lab49 delivery management of a large program of work, with not only the local team of consultants but also multiple full-feature delivery squads in the APAC & EMEA regions. You will provide on the ground delivery management services towards the larger programme and account, reporting into and supported by the Lab49 Account Manager and project leads. 

Lab49 Senior Delivery Manager Leads are responsible for:

Act as the primary representative for Lab49's program delivery function, leading multiple work streams and engaging directly with the client's senior delivery and technical management.  Develop and manage a comprehensive program implementation plan, continuous tracking, impediment resolution and dependency management frameworks while ensuring seamless integration between Lab49 and client teams.  Oversee financial performance, ensuring alignment with program P&L targets, including revenue and gross margin objectives. Lead resourcing, promoting positive, collaborative and productive team dynamics, conflict resolution, and personnel development. Manage client communications and stakeholder expectations, ensuring all relationship aspects are aligned with successful programme outcomes. Establish and maintain processes and controls to ensure quality is upheld throughout the project lifecycle, leveraging business and technology expertise to deliver exceptional results Oversee contractual management, ensuring that program delivery aligns with the terms of the contract Hands-on involvement in project details is welcome and encouraged. This might include reviewing UX designs, testing software, writing requirements and editing technical documents. Additionally, our delivery managers are consultants who advise clients and support business development. This aspect of the role includes: Delivery consulting: being at the forefront of best practices and advising our clients in the practical application of best practices and guiding them through process and organization transformation. Strategic planning and roadmap development for major technology transformations. Business development: develop client relationships, identify opportunities and help shape and deliver pitches. Being an ambassador for the Lab49 brand.

Skills & Knowledge:

Strong Project Management skills: planning, tracking, risk identification and mitigation. Proven record of executing complex projects or programmes in direct collaboration with the client.  Track record of building and executing multi-level governance models.  Energy to drive project progression across multiple delivery squads.  People management. Stakeholder management. Agile development methodologies. Working knowledge of financial industry concepts and vocabulary.  Working knowledge of typical financial flows and architecture. Excellent communication skills: able to represent the team, project and firm in client situations, and similarly also be an advocate for the client. Financial management experience (revenue, cost, duration) of portfolio management processes.  Excellent problem-solving skills and collaborative style of working.

Experience - Principal:

Minimum 5years of experience managing the implementation of financial services systems in multi-cultural and highly distributed teams, Commercial banking experience preferred. Minimum 5years of experience managing teams 5 – 12 people Minimum 5 years of experience in IT Industry Software development experience a plus

Education:

Bachelor degree, ideally in Computing Science or related field Finance education a plus Lab49 is a specialist strategy, design, and technology consulting company dedicated to the financial services industry. We were founded in 2002 to fill a need in the Financial Technology marketplace for high-end execution and reliable delivery of technology projects.Our consultants are experts in strategy, user experience, architecture, engineering, and delivery management. We combine knowledge of the latest trends in technology with deep domain expertise to deliver innovative solutions with accelerated time-to-market.We have office hubs in Midtown Manhattan, Washington DC, London, Budapest, New Delhi and Sydney.

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