Service Delivery Manager

Service Delivery LeadWe are seeking an experienced Service Delivery Lead to join our team at EXL IT Service Management. As a Service Delivery Lead, you will be responsible for ensuring the successful delivery of our services to our clients.Responsibilities:Team Leadership: You will be leading a team of operations coordinators to achieve business...

Job SummaryWe are seeking an experienced IT Service Delivery Director to lead our IT service management efforts at EXL IT service management. As a key member of our leadership team, you will be responsible for overseeing the delivery of high-quality IT services to our clients, ensuring that our services meet the highest standards of quality, efficiency, and...

EXL Service is seeking a Service Delivery Expert to join our team. In this role, you'll be responsible for reviewing and analyzing discrepancies by cross-verifying from different data sources.You will contribute to the development of new tools and process mapping that supports new offerings and updates improves current tools.Main Responsibilities:Review and...

Manages service delivery to customer(s) in order to deliver contracted service commitments & continual service improvements. Accountable for forecasting and management of the account P&L (orders, revenue & margin), balance sheet, and cash. May be accountable for the TCV forecast. Actively owns service risks, controls service costs & improves productivity for...

Job DescriptionWe are looking for a highly motivated and organized individual to join our team as a Service Delivery Specialist. The ideal candidate will have excellent communication skills, be able to work independently, and have a strong attention to detail.

Service Delivery Manager (Digital Programs)Exp :- 20+ yrs onlyLocation :- Noida onlyJD belowKey Responsibilities:- Ensure excellence in service delivery management, overseeing Application Support and Maintenance (ASM) and Application Development (AD) programs.- Lead and manage large digital transformation programs, ensuring successful delivery of complex...

About EXL IT Service ManagementWe are seeking an experienced Technology Vendor Management Lead to join our team. The ideal candidate will have strong data analytics, reporting, dashboarding, and presentation skills, along with excellent written and verbal communication abilities.Required Skills & Qualifications:Bachelor's degree in IT, Business...

The ProVal Senior Systems Engineer is passionate about the IT industry. They leverage technology and business experience to help ProVal become successful. They deliver world-class infrastructure operations through the ecosystem of tools, services, and consulting.The Senior Systems Engineer is the voice of the end user within the ProVal infrastructure as well...

Job Title: Delivery Manager Skillset: Service Delivery Management, Infrastructure Location: Greater Noida Work Mode: Office-based Experience: 12 years+ Employment Type: Full-time Immediate Joiners Preferred. Role Overview: The ideal candidate will be a seasoned Delivery Manager with hands-on experience in leading large teams of IMS professionals....

Role DescriptionThis role requires a seasoned professional with expertise in IT service management, specifically in Change Management. The ideal candidate will have a strong understanding of ITIL principles and practices, excellent communication skills, and the ability to analyze risk and impact related to changes.ResponsibilitiesDevelop and maintain the...

LOCATION: NoidaAs Service Delivery Manager (SDM) you will act as a single point of contact for all activities relating to your assigned accounts. You will develop and sustain excellent customer relationships at all levels and ensure that all contractual service levels are achieved; ensure customer satisfaction; and commercial control. The role will also...

LOCATION: NoidaAs Service Delivery Manager (SDM) you will act as a single point of contact for all activities relating to your assigned accounts. You will develop and sustain excellent customer relationships at all levels and ensure that all contractual service levels are achieved; ensure customer satisfaction; and commercial control. The role will also...

Our TeamWe are a dynamic and collaborative team of professionals who share a passion for delivering exceptional customer experiences.Job DescriptionAs a Customer Experience Manager at EXL IT service management, you will be responsible for leading our customer experience initiatives, developing and implementing strategies to improve customer satisfaction, and...

Job SummaryThis role involves leading Agile project delivery teams to ensure successful project outcomes.About YouYou will have 6-11 years of experience in Agile project management, with a strong background in software development.RequirementsDevelopment background is highly desirable.BenefitsStrong communication and stakeholder management skills are...

Job Description : A key leadership role within the organization responsible for overseeing and managing daily operations. Responsible for delivering in-time and in-quality service through effective management of service delivery teams. Continuously analyzes and improves operational processes and activites , identifying areas for enhancement and implementing...

**Job Summary:**We are seeking an experienced Senior Manager to lead our Cognitive CX Delivery team at EXL Service. The ideal candidate will have a strong background in digital transformation and experience in leading teams to deliver complex projects.Key Responsibilities:Identify and analyze information related to existing client systems and visibly show...

Title: Delivery ManagerDesignation: Delivery ManagerSkills: BFS expertise, P&L, DeliveryExperience: 18+ yearsLocation: Greater NoidaWe at Coforge are hiring a Delivery Manager with the following skillset:Experience: Candidates with 18+ years of delivery experience. Should have a demonstrated track record of outstanding success leading cross-functional...

Join Our TeamWe are seeking a highly skilled DWP EUC Architect to join our team at HCLTech. As a key member of our organization, you will be responsible for providing quality support with a high degree of customer service, technical expertise and timeliness. You will work closely with business, other technology teams and third-party managed service providers...

Experience Requirement: 15–25 Years   Job Description As Account or Delivery Director, the selected candidate will have direct responsibility for managing and directing the following:  Responsible for directing and overseeing Iron Systems Inc.'s efforts to strengthen client relationships and to develop new business opportunities in order to...

About Us:Sopra Steria is a leading IT services company that helps organizations achieve their goals through innovative technology solutions. Our team of experts provides end-to-end digital transformation services, ensuring our clients stay ahead in the market.Job Title:We are looking for a Service Delivery Manager-Axway API Gateway Expert to lead our API...