Founder's Office

Job Description: Founder’s Office — Brand, Community & Growth (ALIV Regenerative Wellness)Location:Mumbai/PuneType:Full-timeMode:On site Reports to:Founder/CEOWorks with:Medical, Marketing, Ops, Clinics, AgenciesAbout ALIVALIV is a regenerative wellness clinic offeringtargeted IV therapies, PRP/PRFM , andAutologous Cell Therapy —focused on prevention and healthy aging.Role SummaryBe the founder’s right hand. Drive brand building, community programs, and revenue growth. You’ll turn ideas into plans, plans into repeatable playbooks, and keep execution on track across teams.Key ObjectivesAlign day-to-day execution with ALIV’s goals forawareness, education, and expansion . Act as astrategist + program manager + operatorto move priorities to done. Drivepipeline and saleswith tight lead handling, follow-ups, and partnerships.Primary Responsibilities1) Strategy & PlanningBuild quarterlybrand + growth roadmapswith clear targets, budgets, owners. Create campaign frameworks forawareness, qualified leads, and perspective shifts(myths vs facts, safety, outcomes). Draftcity-launch playbooks(regional language, audience nuances, partners). Track trends inregenerative medicine & wellness marketing ; surface opportunities.2) Brand & Content OpsMaintainbrand voice, claims & compliance ; ensure medical accuracy with doctor sign-offs. Own theeditorial calendaracross social, blog, email, WhatsApp, webinars. Package founder/doctor narratives, case learnings (de-identified), awards, media.3) Community & PartnershipsLaunch and growWhatsApp/Telegram communities , webinar series, health camps. Buildcreator/KOL/doctorcollaborations, referral and ambassador programs. Plan small events: talks, screenings, clinic open days; track outcomes.4) Revenue & PipelineTighten theDM → consult → therapyfunnel with SOPs and SLAs. Coordinate with front desk/counselors forlead routing, follow-ups, show-ups . Support landing pages, offers, and remarketing with the marketing team.5) Program & Project ManagementRunweekly founder reviews : priorities, blockers, decisions, next steps. Implement and admin aPM tool(Asana/Trello/Notion); keep owners and timelines current. Vendor/agency coordination; negotiate scope, deliverables, and invoices.6) Data, Reporting & ImprovementBuild dashboards (GA4, UTMs, CRM) fortraffic, leads, consults, revenue . Publishweekly/monthly/quarterlyreports and action items. DocumentSOPs, templates, checklistsfor repeatable execution.KPIsQualified leads, consult bookings, show-up rate, therapy starts Community growth &engagement rate ; webinar registrations & attendance Campaign delivery on time/in-scope;SOP compliance Partner/influencer-led reach & assisted pipeline NPS/CSAT from events and post-consult feedback90-Day Outcomes30 days:Audit + priorities; brand/claims guardrails; PM tool live; baseline dashboards. 60 days:Always-on calendar; community program v1; DM/lead SOPs active; 1–2 city playbooks drafted. 90 days:Creator/partner pilot, quarterly growth review ritual; measurable lift inqualified consults .Qualifications3–6 yearsacross growth/brand/community/ops in startup or high-trust categories (healthcare/wellness a plus). Strong written & verbal communication (English + Hindi/Marathi or local);presentable and patient-friendly . Hands-on withGA4/GTM/UTMs, CRM (HubSpot/Zoho), Sheets/Excel, Slides/PPT ; comfortable with Canva/briefing designers. Bias to action, structured thinking, confidentiality, and owner’s mindset.Nice to HaveExperience runningsmall events/webinars , community platforms, or ambassador programs. Basic CRO (LP wireframes), email/SMS automation, and local SEO/GMB hygiene.What We OfferWork directly with the founder; high ownership and clear goals. Medical review support and compliance guardrails. Growth path intoChief of Staff / Growth Leadbased on outcomes.