Process Trainer
7 days ago
About the Role: We are seeking an experiencedProcess Trainerwith a strong background ininternational voice operationsto deliver end-to-end training for new hires and existing employees. The ideal candidate will possess excellent communication skills, a strong grasp of process knowledge, and a proven record of improving performance through impactful training interventions. Key Responsibilities: ConductNew Hire Training (NHT)andOn-the-Job Training (OJT)for international voice processes. Design and deliver training modules focused onprocess knowledge, soft skills, systems, and compliance . Evaluate trainee performance and provide continuous coaching for improvement. Work closely withoperations and quality teamsto identify training needs and skill gaps. Prepare and maintain training calendars, reports, and feedback summaries. Driverefresher and upskilling programsto improve productivity and quality scores. Ensure adherence to client-defined SLAs and quality standards. Key Skills & Requirements: Minimum 2 years as aProcess Trainer / Communication Trainerin an international voice setup (US/UK process preferred). Strong verbal and written communication skills. Excellent presentation and facilitation skills. Proficient in MS Office (Word, Excel, PowerPoint). Should be flexible with rotational shifts. Experience inbanking, telecom, healthcare, or BFSI voice processeswill be an added advantage. Educational Qualification: Graduate / Post-Graduate in any stream.
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Process Trainer
2 weeks ago
New Delhi, India TP Full timeWe are actively hiring for the #Processtrainer for the AR Domain.Domain: #HealthCare, #ARCollection, #Provider, #Denialmanagement, #Healthcare #RCM, #CashApplication, #CreditLocation: Navi MumbaiSalary: 6lpa to 7.5lpa (Depends upon interviews)Shift: US Based (24*7 any 9 hours of shift) 5 Days working 2 Off➡️ Roles and Responsibilities (Process...
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Process Trainer
2 weeks ago
New Delhi, India TP Full timeWe are actively hiring for the #Processtrainer for the AR Domain. Domain: #HealthCare, #ARCollection, #Provider, #Denialmanagement, #Healthcare #RCM, #CashApplication, #CreditLocation: Navi Mumbai Salary: 6lpa to 7.5lpa (Depends upon interviews) Shift: US Based (24*7 any 9 hours of shift) 5 Days working 2 Off➡️ Roles and Responsibilities (Process...
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Process Trainer
2 weeks ago
New Delhi, India IGT Solutions Full timePosition : Process Trainer | IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the Domestic Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure...
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Process Trainer
2 weeks ago
New Delhi, India IGT Solutions Full timePosition : Process Trainer |IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the Domestic Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure...
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Process Trainer
2 weeks ago
New Delhi, India Tech Mahindra Full timeJob Description:Roles and responsibilities include:• Develop a schedule to assess training needs• Conduct training through new materials• Consult with other trainers, managers, and leadership• Track and compile collected data• Conceptualize training materials based on data and research• Communicate training needs and online resources• Create...
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Process Trainer
3 days ago
New Delhi, India TP Full timeWe are Hiring!!Location: Malad, Mumbai.Job Summary:We are seeking a skilled Process Trainer with hands-on experience in banking operations and KYC compliance. The ideal candidate will be responsible for designing and delivering training programs focused on customer onboarding, KYC documentation, regulatory compliance, and operational excellence across...
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Process Trainer
2 weeks ago
Delhi, Delhi, India Atiya Herbs Full time ₹ 5,00,000 - ₹ 15,00,000 per yearJob Title: Process Trainer Sales & Soft SkillsLocation: Karol BaghDepartment: Training & Development / OperationsReports To: Training Manager / L&D LeadEmployment Type: Full-TimeJob Summary:We are seeking an experienced and energetic Process Trainer with a strong background in BPO operations, specializing in Sales and Soft Skills training. The role involves...
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Process and soft skill trainer
3 days ago
New Delhi, India Restroworks Full timeAbout the Role The Trainer – COE at Restroworks plays a pivotal role in driving learning, capability building, and operational excellence across multiple teams. The trainer ensures that employees—both new hires and existing team members—possess the product knowledge, communication proficiency, and process understanding needed to deliver exceptional...
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Process and Soft Skill Trainer
4 days ago
new delhi, India Restroworks Full timeAbout the Role The Trainer – COE at Restroworks plays a pivotal role in driving learning, capability building, and operational excellence across multiple teams. The trainer ensures that employees—both new hires and existing team members—possess the product knowledge, communication proficiency, and process understanding needed to deliver exceptional...
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Process and Soft Skill Trainer
3 days ago
New Delhi, India Restroworks Full timeAbout the Role The Trainer – COE at Restroworks plays a pivotal role in driving learning, capability building, and operational excellence across multiple teams. The trainer ensures that employees—both new hires and existing team members—possess the product knowledge, communication proficiency, and process understanding needed to deliver exceptional...
