Customer Support Associate
1 week ago
Position: Customer Support Associate Department: Customer Service Experience: 1-3 years Location: Kirloskar Business Park, Hebbal Share your CV to : 9108513239Job Overview:We are seeking a dedicated Customer Support Associate to join our team. The ideal candidate will be responsible for providing exceptional service to our customers through various communication channels, including email, chat, phone calls, and WhatsApp. You will play a crucial role in resolving customer inquiries, complaints, and providing product information.Key Responsibilities: - Respond to customer inquiries and provide assistance via email, chat, phone calls, and WhatsApp. - Resolve customer issues promptly and efficiently, ensuring a positive customer experience. - Maintain a high level of product knowledge to effectively assist customers with their queries. - Document customer interactions and feedback in our CRM system. - Collaborate with other departments to address and resolve complex customer issues. - Follow up with customers to ensure their concerns are resolved satisfactorily. - Identify opportunities for process improvements and provide feedback to management. - Stay updated on company policies, procedures, and product offerings. Qualifications: - High school diploma or equivalent; a degree in a related field is a plus. - Previous experience in customer service or support is preferred. - Excellent verbal and written communication skills. - Proficiency in using communication tools (email, chat, phone, WhatsApp) and CRM software. - Strong problem-solving skills and ability to work under pressure. - Ability to multitask and manage time effectively. - A friendly, patient, and empathetic approach to customer interactions.Working Days & Hours: - Monday to Saturday - 10am to 7pmif you are passionate about providing excellent customer service and want to be part of a dynamic team, we encourage you to apply
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Customer Support Associate
7 hours ago
Gurugram, New Delhi, Noida, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full timeJob Title: Customer Support AssociateLocation: Gurugram (On-site at Zomato Client End)Job Type: Full-Time (Work from Office)Salary: 25,000 CTC / 20,000 In-HandShift Timings: Rotational Shifts, Rotational Week Off (6 Days Working)About Zomato:Zomato is one of the leading online food delivery and restaurant discovery platforms. We aim to create a seamless...
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Customer Support Associate
1 week ago
New Delhi, India XTEN-AV Full timeJob Title:Customer Support Associate Location: Noida/ Roster About Us:XTEN-AVis a dynamic company dedicated to providing exceptional AI powered professional AV design platform which automates multiple types of drawings and documents which lets AV designers, integrators and manufacturers replace legacy methods of design & documentation and increase their...
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Customer Support Associate
4 weeks ago
New Delhi, India Pilgrim Full timeAbout the RoleThe Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the...
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Customer Support Associate
5 days ago
New Delhi, India Protyze® Full timePosition: Customer Support Associate Department: Customer Service Experience: 1-3 years Location: Kirloskar Business Park, Hebbal Share your CV to : Job Overview:We are seeking a dedicated Customer Support Associate to join our team. The ideal candidate will be responsible for providing exceptional service to our customers through various communication...
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Customer Support Associate
4 weeks ago
New Delhi, India Norlox Solutions Pvt. Ltd. Full time:( ) :,, . : - : : , – , : :(:– : ) ::Norlox is looking for highly motivated Customer Support Associate to join our dynamic team. The ideal candidates will be responsible for assisting customers, resolving queries, and ensuring a seamless support experience. This role requires excellent communication skills, problem-solving abilities, and a...
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Customer Support Associate
5 days ago
New Delhi, India Norlox Solutions Pvt. Ltd. Full time: :,, . : - : : , –, : :(:– : ):Norlox is looking for highly motivated Customer Support Associate to join our dynamic team. The ideal candidates will be responsible for assisting customers, resolving queries, and ensuring a seamless support experience. This role requires excellent communication skills, problem-solving abilities, and a candidate-centric...
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Customer Support Associate
3 weeks ago
New Delhi, India Waytoogreen, Chennai Full timeAbout WaytoogreenWaytoogreen is a dynamic new startup launching a pioneering online Learning Management System (LMS) dedicated to environmental sustainability and microgreen education. Our mission is to empower individuals across India with the knowledge and skills needed to adopt sustainable practices, focusing on accessible green solutions and urban...
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Customer Support Associate
3 weeks ago
New Delhi, India Waytoogreen, Chennai Full timeAbout Waytoogreen Waytoogreen is a dynamic new startup launching a pioneering online Learning Management System (LMS) dedicated to environmental sustainability and microgreen education. Our mission is to empower individuals across India with the knowledge and skills needed to adopt sustainable practices, focusing on accessible green solutions and urban...
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Customer Support Associate
4 weeks ago
Delhi, India Norlox Solutions Pvt. Ltd. Full time:( ):,, .: -:: , – ,::(:– : )::Norlox is looking for highly motivated Customer Support Associate to join our dynamic team. The ideal candidates will be responsible for assisting customers, resolving queries, and ensuring a seamless support experience. This role requires excellent communication skills, problem-solving abilities, and a candidate-centric...
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Customer Support Associate
4 weeks ago
Delhi, India Norlox Solutions Pvt. Ltd. Full time: ( ) : , , . : - : : , – , : : (: – : ) : : Norlox is looking for highly motivated Customer Support Associate to join our dynamic team. The ideal candidates will be responsible for assisting customers, resolving queries, and ensuring a seamless support experience. This role requires excellent communication skills, problem-solving abilities, and a...
