Program Manager – Channel Loyalty
2 days ago
Company DescriptionElevatoz is a specialist in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition. Leveraging an understanding of human behavior, cutting-edge technology, and comprehensive program design, Elevatoz Loyalty ensures desired outcomes for clients. The company designs, launches, and optimizes loyalty and engagement programs powered by an intuitive technology platform. Elevatoz has partnered with some of the biggest brands in the country, offering expertise across various domains.Role DescriptionThis is afull-time, on-siterole for aProgram Manager – Channel Loyalty (Excel Specialist)based inMumbai/Thane . The role involvesstrategically managing and executing ongoing channel loyalty programs , ensuring seamless client servicing and operational excellence. The ideal candidate will havestrong Excel and data management skills (including macros, pivot tables, and dashboards) , along with priorexperience in channel loyaltyandclient handling .Experience:4 – 6 yearsDepartment:Client Servicing Reporting To:Director – Client ServicingKey Responsibilities Client Relationship & Program ManagementAct as the primary point of contact for assignedchannel loyalty clients . Manage the day-to-day running of loyalty programs, ensuring deliverables, timelines, and performance targets are met. Build and maintain strong client relationships through regular communication and proactive support. Understand client goals and ensure program strategy aligns with business objectives.Data Management & ReportingHandle program data and reports usingadvanced Excel tools (macros, pivot tables, lookups, dashboards) . Generate, track, and analyze program performance reports for clients and internal teams. Use data insights to recommend improvements in engagement and program efficiency.Program Optimization & ExecutionOversee program operations end-to-end — from launch to ongoing management and reporting. Monitor key metrics and identify opportunities to enhance program performance. Coordinate with internal teams (tech, operations, rewards, and analytics) to ensure flawless execution.Client Presentations & ReviewsPrepare and present regular performance reviews and business updates to clients. Support upsell and cross-sell discussions with data-driven insights. Ensure client satisfaction through timely delivery and continuous improvement initiatives.Requirements4–6 years of experience inloyalty marketing , with a focus onchannel loyalty programs . Advanced Excel proficiency– macros, pivot tables, formulas, and dashboard creation are a must. Strong analytical and reporting skills with the ability to derive insights from data. Proven experience managing client relationships and program operations independently. Excellent communication and presentation skills. Ability to multitask and work effectively in a fast-paced environment.Preferred QualitiesHighly accountable with a sense of ownership. Detail-oriented and data-driven thinker. Strong problem-solving skills and proactive approach. A collaborative team player who thrives in a dynamic environment.Why Join Elevatoz?Work on high-impactchannel loyalty programswith top brands. Grow into senior strategic roles within a fast-evolving company. Be part of a young, energetic, and innovative team. Contribute to buildingaward-winning loyalty solutionsthat make a difference.Interested candidates can share their CVs at: helma.mathew@elevatozloyalty.com Location:Mumbai/Thane Immediate joiners will be given priority.
-
Account Manager
1 week ago
New Delhi, India Elevatoz Loyalty Full timeCompany DescriptionElevatoz specializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition programs. Utilizing a deep understanding of human behavior and advanced technology, we design, launch, and optimize engagement programs that consistently deliver desired results. Each program is powered by our intuitive...
-
Account Manager
2 weeks ago
New Delhi, India Elevatoz Loyalty Full timeCompany DescriptionElevatozspecializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition programs. Utilizing a deep understanding of human behavior and advanced technology, we design, launch, and optimize engagement programs that consistently deliver desired results. Each program is powered by our intuitive...
-
Account Manager
2 weeks ago
New Delhi, India Elevatoz Loyalty Full timeCompany DescriptionElevatozspecializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition programs. Utilizing a deep understanding of human behavior and advanced technology, we design, launch, and optimize engagement programs that consistently deliver desired results. Each program is powered by our intuitive...
-
Loyalty Program
5 days ago
Delhi, NCR, New Delhi, India Orient Electric Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesOrient Electric runs several loyalty programs across key influencers to improve recommendation of Orient products across the value chain. This role is a cross functional lead role across the several business units and various departments including sales, marketing, category and technology teams to ensure smooth functioning of the...
-
Customer Care Executive
1 week ago
New Delhi, India Elevatoz Loyalty Full timeCompany DescriptionElevatozspecializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition. Our work is built on a discerning study of human behavior, state-of-the-art technology, and holistic program design to ensure consistent results. Elevatoz Loyalty designs, launches, and optimizes engagement programs that...
-
Customer Care Executive
6 days ago
New Delhi, India Elevatoz Loyalty Full timeCompany DescriptionElevatoz specializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition. Our work is built on a discerning study of human behavior, state-of-the-art technology, and holistic program design to ensure consistent results. Elevatoz Loyalty designs, launches, and optimizes engagement programs that...
-
PHP Developer
1 week ago
New Delhi, India Elevatoz Loyalty Full timeCompany DescriptionElevatoz specializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition. Our work is built on a discerning study of human behavior, state-of-the-art technology, and holistic program design to ensure consistent results. Elevatoz Loyalty designs, launches, and optimizes engagement programs that...
-
PHP Developer
6 days ago
New Delhi, India Elevatoz Loyalty Full timeCompany DescriptionElevatozspecializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition. Our work is built on a discerning study of human behavior, state-of-the-art technology, and holistic program design to ensure consistent results. Elevatoz Loyalty designs, launches, and optimizes engagement programs that...
-
Marketing Executive
1 week ago
New Delhi, India Elevatoz Loyalty Full timeCompany DescriptionElevatoz specializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition programs. Leveraging insights from human behaviour, advanced technology, and comprehensive program design, we ensure our clients achieve desired results. Elevatoz Loyalty designs, launches, and optimizes engagement programs...
-
Channel Program Manager
7 days ago
New Delhi, India Hexnode Full timeJob Overview :TheChannel Enablement Manageris responsible for empowering and supporting indirect sales channels—such as resellers, distributors, and strategic partners—by developing and delivering training, tools, and resources that drive partner success and revenue growth.Responsibilities : • Strategic Enablement Planning: Design and implement global...
