Program Manager Office Lead
3 weeks ago
Role Purpose The Senior Business Analyst will own the end-to-end monthly target setting process and lead performance analysis across the customer lifecycle. This role will ensure consumption, delivery, invoicing, receivables, margins, and profitability are tracked against the Annual Operating Plan (AOP) goals. The candidate will transform operational data into actionable insights, enabling leadership to make data-driven interventions for growth, margin optimization, and account health.Key Responsibilities 1. Target Setting Ownership Lead monthly target setting for all Vertical Service Delivery (VSD) teams, ensuring alignment to AOP goals. Validate consumption, delivery, invoicing, and receivables data for accuracy before target lock. Integrate new deals and upsells into monthly targets as they close. Maintain and optimize the Target Setting Rules Engine to ensure consistent methodology. Partner with Sales, VSD, and Finance teams to ensure operational alignment. 2. Performance Metrics & Insights Track and report on VSD-level, account-level, and deal-level performance against targets. Monitor KPIs including consumption, delivery, invoicing, receivables, EBITDA, margins, and profitability. Identify trends, risks, and shortfalls; provide actionable recommendations for course correction. Maintain and enhance dashboards to present real-time performance data to leadership. 3. Governance & Data Integrity Ensure operational platforms and trackers are consistently updated by VSD teams. Lead performance review discussions during Monthly Business Reviews (MBRs) and Quarterly Planning. Create and maintain SOPs for data capture, reporting, and insight generation. 4. Strategic Insights for Growth Analyze account-level data to highlight growth opportunities (upsell, cross-sell) and areas for margin improvement. Provide predictive analysis for pipeline impact on future targets. Partner with leadership to translate performance trends into operational and strategic initiatives.Qualifications Bachelor’s or Master’s degree in Business, Finance, Data Analytics, or related field. 4–5 years of experience in Business Analysis, Revenue Operations, or Performance Management, ideally in a SaaS or services organization. Strong financial and operational modeling skills. Advanced proficiency in Excel/Google Sheets, BI tools (Tableau, Power BI, Looker), and CRM/ERP systems. Proven ability to synthesize complex datasets into clear insights and recommendations.Key Skills Data-Driven Decision Making:Ability to analyze operational and financial data to inform strategy. Commercial Acumen:Understanding of revenue, margin, and profitability levers. Operational Discipline:Consistent approach to target setting and performance tracking. Stakeholder Management:Comfortable engaging senior leaders with insight-led discussions. Visualization & Reporting:Strong ability to create clear, compelling dashboards and reports. Problem Solving:Skilled in identifying root causes and recommending corrective actions.Success Metrics 100% on-time delivery of target setting each month. Measurable improvement in EBITDA/margin performance due to insight-driven interventions. Leadership satisfaction with accuracy, clarity, and actionability of insights.
-
Program Management Office Lead
3 weeks ago
New Delhi, India EXL Full timeJob Summary: We are seeking an experiencedPMO Leadwith a strong background in project governance and financial management. The ideal candidate will have deep expertise in project financials, revenue recognition, margin management, and invoicing processes. This role requires an individual who can establish robust PMO practices, drive financial discipline, and...
-
Programs Lead
4 weeks ago
New Delhi, India NagaEd Full timePurpose of the PositionAs the Programs Lead for Mission SOAR Nagaland, you will anchor the implementation of state-wide education reform initiatives, acting as a critical bridge between policy vision and execution. Operating within Elevate Foundation, the coordination body for Mission SOAR, your role is to ensure seamless program execution by aligning...
-
Program Management Lead
2 weeks ago
New Delhi, India Amara Raja Advanced Cell Technologies Full timeRole OverviewThe Program Management Lead will be responsible for institutionalizing the program management and review structure for the organization. This role will ensure that large-scale initiatives are executed effectively, tracked rigorously, and aligned with strategic priorities.Key Responsibilities- Establish and operationalize a program management...
-
Program Manager
4 weeks ago
New Delhi, India NagaEd Full timePurpose of the PositionThe Program Manager – (Programs Track) will support the Programs Lead in coordinating and executing the overall implementation of Mission SOAR Nagaland. The role ensures smooth planning, tracking, and reporting of program activities while liaising with government stakeholders, consortium partners, and field teams. The Program Manager...
-
Head Program Management Office
3 weeks ago
New Delhi, India Infinite Computer Solutions Full timeAbout the RoleThe Head of PMO will reinvent the traditional Project Management Office into a Strategic Enablement Engine — one that governs through foresight, not hindsight. This leader will bring balance: the discipline of the “Hard PM” and the empathy of the “Servant Leader PM.” The mission is to ensure every initiative delivers value, not just...
-
Program Officer, Gegep
1 week ago
New Delhi, India Room to Read Full timePosition Overview: The Program Officer - Collaboration will be based at the national office with frequent travel to the field areas (implementing states and others as well - as per need). The person will be responsible for strengthening the institutional knowledge base related to the collaboration model being implemented across the two states and to create a...
-
Program Manager
1 day ago
New Delhi, India Safetipin Full timePosition:Program ManagerLocation:Gurgaon Type:Full-time (with travel to project sites)About Safetipin Safetipin is a social impact organisation working to make cities safer and more inclusive for everyone, especially women and other vulnerable groups. Through data, technology, and partnerships, we help city governments, urban planners, and communities build...
-
Program Manager
3 weeks ago
New Delhi, India Infopro Learning, Inc Full timeProgram Manager – Learning SolutionsLocation: Noida (Work from Office)About the RoleAs a Program Manager at Infopro Learning, you will play a pivotal role in shaping exceptional customer experiences and driving impactful learning transformations. You’ll consult with clients to uncover their true learning needs, design effective solutions, and oversee...
-
Program Manager
4 weeks ago
New Delhi, India BrightEdge Full timeProgram Manager Location: India Team – Professional ServicesThe Program Manager oversees multiple services engagements with a continuous execution of work by a diverse consulting team. The program manager is responsible for creating a delivery strategy that aligns with client goals and appropriately uses client funds to complete the needed deliverables in...
-
Program Manager
3 weeks ago
New Delhi, India BrightEdge Full timeProgram ManagerLocation: IndiaTeam – Professional ServicesThe Program Manager oversees multiple services engagements with a continuous execution of work by a diverse consulting team. The program manager is responsible for creating a delivery strategy that aligns with client goals and appropriately uses client funds to complete the needed deliverables in...