Information Technology Support Engineer
1 week ago
Location: Mysore Mode: Work From Office Timings: US Night shiftJob Summary: We are seeking a skilled and customer-focused IT Support Engineer to join our team. The ideal candidate must possess excellent communication skills and experience in handling both onsite and remote support for Internal and External clients located globally. This role requires a proactive individual with a problem-solving mindset and a strong understanding of IT systems and support processes. Key Responsibilities: -Provide Level 1 and Level 2 IT support to end-users, both onsite and remotely. Troubleshoot and resolve hardware, software, network, and printer issues. Support international users across different time zones via email, chat, voice, or remote tools. Install, configure, and maintain IT systems, laptops, desktops, mobile devices, and applications. Manage user access, email accounts, and system permissions. Document issues, solutions, and maintain support logs in the ticketing system. Coordinate with vendors and escalate issues to Level 3/Infrastructure teams when needed. Provide on-site support for office IT setups, conferences, and user onboarding/offboarding. Provide administration of IT systems, including patch management, anti-virus management, asset management, packaging, and software updates. Respond to support requests via phone, email, AWSConnect, Webchat, WhatsApp or in person, ensuring timely resolution and excellent customer service. Requirements: -Bachelor's degree in IT, Computer Science, or related field (or equivalent experience). Minimum 2 years of IT support experience, preferably in an international support environment. Strong verbal and written communication skills. Hands-on experience with Windows, macOS, Office 365, Active Directory, and remote tools (TeamViewer, Any Desk, etc.).Knowledge of basic IT Infrastructure concepts like LAN, DNS, DHCP, VPN, VM , Servers etc. Ability to multitask, prioritize, and work independently in a fast-paced environment. Flexible to work in US shifts and provide international support. Nice to Have:-ITIL Foundation certification. Experience supporting cloud-based tools (Azure, M365 Admin Center, etc.). Familiarity with ticketing tools like ServiceNow, Jira, or Fresh service.
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Information Technology Support Engineer
2 weeks ago
New Delhi, India MS CLINICAL RESEARCH Full timePosition:Software Engineer/ IT Support Engineer – Clinical Research Department:IT / Research Technology Location:Indiranagar, Bangalore Employment Type:Full-time/ Consultant Experience : 2-4 yearsJob Summary We are looking for a Software Engineer to support our clinical research systems and data operations. The role involves managing secure networks,...
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Information Technology Support Engineer
2 weeks ago
New Delhi, India MS CLINICAL RESEARCH Full timePosition: Software Engineer/ IT Support Engineer – Clinical ResearchDepartment: IT / Research TechnologyLocation: Indiranagar, BangaloreEmployment Type: Full-time/ ConsultantExperience: 2-4 yearsJob SummaryWe are looking for a Software Engineer to support our clinical research systems and data operations. The role involves managing secure networks,...
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Information Technology Support Engineer
2 weeks ago
New Delhi, India Arcana Full timeSummary:We are looking for an IT Support Engineer to provide day-to-day on-site and remote support to employees, ensuring smooth operations across hardware, software, and core IT services. This role requires a security-first mindset, strong troubleshooting skills, and the ability to work collaboratively with teams to support business operations at...
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Information Technology Support Engineer
7 days ago
New Delhi, India Sonata Software Full timeWork Location : Noida – Sector 6 Years of exp : 3 to 6 YrsWe are looking for Snowflake Data Engineer- Immediate JoinerIT Support Engineerto join our team in Noida. The ideal candidate will be responsible for managing and supporting the organization's IT infrastructure, ensuring optimal performance, security, and scalability. This role involves strategic...
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Information Technology Support Specialist
3 weeks ago
New Delhi, India Sonata Software Full timeAbout Sonata SoftwareIn today's market, we observe a distinct duality in technology adoption. On one front, clients are keenly focused on cost containment, while on the other, there is a strong drive to modernize their digital storefronts, aiming to appeal to both consumers and B2B customers alike. As a leading Modernization Engineering company, we aim to...
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Information Technology Support Specialist
4 weeks ago
New Delhi, India Sonata Software Full timeAbout Sonata SoftwareIn today's market, we observe a distinct duality in technology adoption. On one front, clients are keenly focused on cost containment, while on the other, there is a strong drive to modernize their digital storefronts, aiming to appeal to both consumers and B2B customers alike.As a leading Modernization Engineering company, we aim to...
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Information Technology Support Specialist
3 weeks ago
New Delhi, India Resecurity Full timeCompany Description Resecurity is an American cybersecurity company headquartered in Los Angeles, California. They provide next-generation endpoint protection and intelligence-driven cybersecurity solutions to leading Fortune 500 corporations and governments worldwide.Role Description This is a full-time hybrid role for an Information Technology Support...
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Information Technology Engineer
2 weeks ago
New Delhi, India Razorpay Full timeIT Engineer (Contract Role for 6 Months)The Role: We are looking for an IT Engineer to maintain, upgrade and manage our software, hardware and networks. You will be responsible for supporting and maintaining Client operating systems - Mac, Windows. General maintenance of all IT-related hardware/software. The position provides exposure to a broad range of...
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Information Technology Engineer
2 weeks ago
New Delhi, India Razorpay Full timeIT Engineer (Contract Role for 6 Months)The Role:We are looking for an IT Engineer to maintain, upgrade and manage our software, hardware and networks. You will be responsible for supporting and maintaining Client operating systems - Mac, Windows. General maintenance of all IT-related hardware/software. The position provides exposure to a broad range of...
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Information Technology Support Specialist
4 weeks ago
New Delhi, Delhi, India, Delhi Resecurity Full timeCompany Description Resecurity is an American cybersecurity company headquartered in Los Angeles, California. They provide next-generation endpoint protection and intelligence-driven cybersecurity solutions to leading Fortune 500 corporations and governments worldwide. Role Description This is a full-time hybrid role for an Information Technology Support...
