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Documentation Specialist

3 months ago

Ghaziabad, India Accops Full time

Technical Skills Required:


  • Experience in technical documentation within a cybersecurity or software product company.
  • Hands-on experience with authoring tools, and advanced proficiency in GIT, XML, Markdown, DITA, and Microsoft Office tools.
  • Proven experience managing documentation teams and delivering high-quality, multilingual documentation for multiple products.
  • Strong understanding of cybersecurity or software products, with the ability to translate complex technical information into clear, concise documentation.
  • Experience in managing and creating documentation in multiple languages.
  • A degree in Computer Science, Information Technology, or related field preferred.


Role and Responsibilities:


  • Create, maintain, and update detailed technical documentation for various software products in the cybersecurity and software product domains.
  • Author comprehensive product documentation, including user manuals, technical guides, and installation manuals.
  • Utilize advanced authoring tools and content management systems to streamline the documentation process.
  • Manage and mentor a team of documentation writers, providing guidance on best practices, documentation standards, and quality assurance.
  • Oversee and manage the creation of documentation in multiple languages, ensuring consistency across different language versions.
  • Work closely with product and development teams to document multiple software products, ensuring all technical details and product specifications are accurately captured.
  • Collaborate with consulting teams to gather, structure, and present content for technical and non-technical audiences.
  • Use GIT for version control, XML and Markdown for structured authoring, and DITA for topic-based authoring to ensure streamlined documentation workflows.
  • Engage directly in documentation creation while also overseeing the efforts of junior writers.


Behavioral Attributes Required:


  • Excellent communication skills (both written and verbal)
  • Self-motivated & a go-getter
  • Leadership qualities
  • Logical bent of mind (Analytical)
  • Team player
  • Flexible/ Adaptable


Accops empowers modern enterprises with agility, flexibility, and affordability by providing secure and instant remote access to business applications from any device and network. Founded in October 2012, Accops is headquartered in Pune, India, and is known for its nimble and customizable approach, offering faster response times to dynamic environments.


We are a rapidly growing IT product company with a flat organizational structure and flexible work environment. We enable enterprises to adopt 'work from anywhere' and by joining us, you get to work on hypergrowth technologies, like virtualization, cloud computing and network security.


Accops is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc. We consider all applications based on merit and suitability to the role.