Training Manager
4 weeks ago
Job Title: Process Training Manager Department: Operations (Voice & Chat) Location: Jaipur Shifts: Australian/ New Zealand Shifts Salary: Up to 15 LPAJob Summary:The Process Training Manager is responsible for designing, developing, implementing, and managing training programs that improve process efficiency, quality, and compliance across the organization. This role ensures that employees have the knowledge, skills, and tools required to perform their duties effectively while adhering to established processes and standards.Key Responsibilities:Excellent Communication Skills Training Program Development Design and implement process-specific training programs for new hires and existing employees. Develop instructional materials, job aids, e-learning modules, and standard operating procedures (SOPs). Collaborate with subject matter experts (SMEs) to ensure training content is accurate and aligned with current business processes. 3. Process Improvement & Standardization** Analyze current workflows and identify training gaps or inefficiencies. Partner with process owners and quality teams to ensure continuous improvement and process alignment. Maintain documentation of updated processes and ensure training reflects changes promptly. 4. Training Delivery & Management Facilitate in-person and virtual training sessions. Manage training schedules, logistics, and resources. Evaluate and certify trainers or team leads as process trainers. 5. Performance Measurement & Reporting Develop assessments, quizzes, and practical evaluations to measure training effectiveness. Track performance metrics such as productivity, quality, and compliance post-training. Prepare reports and present insights to leadership on training impact and ROI. 6. Compliance & Quality Assurance Ensure all training programs meet regulatory and company compliance standards. Conduct regular audits to verify adherence to documented processes 7. Knowledge of Instructional Designer will be an added advantageExperience: 5+ years of experience in training, process management, or operations. Proven experience designing and delivering large-scale process or systems training programs.Skills: Strong project management and organizational skills. Excellent communication, presentation, and facilitation abilities. Proficiency with Learning Management Systems (LMS) and e-learning authoring tools. Analytical mindset with ability to interpret data and measure outcomes. Ability to collaborate across departments and influence stakeholders.Key Performance Indicators (KPIs):' Training completion and certification rates. Process adherence and audit compliance scores. Productivity and quality improvements post-training. Employee satisfaction and engagement with training programs.Interested candidate can share your cv @ simran.rana1@teleperformancedibs.com
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New Delhi, India Holistique Training Full timeJob Description We are seeking a highly experienced IBM Maximo Application Suite (MAS) Trainer to deliver a comprehensive online training program. The ideal candidate will have strong expertise in Maximo configuration, deployment, asset management, system integration, and predictive maintenance tools, combined with excellent virtual delivery skills. Key...
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New Delhi, India Holistique Training Full timeWe are seeking a highly experienced IBM Maximo Application Suite (MAS) Trainer to deliver a comprehensive online training program. The ideal candidate will have strong expertise in Maximo configuration, deployment, asset management, system integration, and predictive maintenance tools, combined with excellent virtual delivery skills. Key Responsibilities •...
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Training Manager
5 days ago
New Delhi, India Ethiqual Global Pvt.Ltd. Full timeWe’re hiring for the Training and Development role for the facility services!AtEthiqual Global Pvt.Ltd. , we believe that people excellence drives service excellence.The Training Manager will lead the design, development, and delivery of training programs across healthcare, education, corporate, and real estate facility management operations.This role...
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Training Manager
3 days ago
New Delhi, India Ethiqual Global Pvt.Ltd. Full timeWe’re hiring for the Training and Development role for the facility services!AtEthiqual Global Pvt.Ltd. , we believe that people excellence drives service excellence.The Training Manager will lead the design, development, and delivery of training programs across healthcare, education, corporate, and real estate facility management operations.This role...
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Training Manager
2 weeks ago
New Delhi, India The Hosteller Full timeJob role : Learning & Development Manager Duration : Full Time Location : Delhi, Uttarakhand Experience : 5+ yearsOverview The Learning and Development (L&D) manager will be responsible for onboarding and conducting comprehensive training programs for the new joiners. Their role extends to identifying learning needs, crafting training materials, facilitating...
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Training Manager
4 weeks ago
New Delhi, India DLF Hospitality Full timePURPOSETo lead the creation and delivery of innovative Learning & Development strategies that build organizational capability, foster a culture of continuous learning, and equip employees with the skills, knowledge, and mindset required to achieve business excellence and brand objectives.REPORTS TOOperations Head | L&D HeadINTERACTS WITHExternal: Hospitality...
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Training Manager
2 weeks ago
New Delhi, India DLF Hospitality Full timePURPOSE To lead the creation and delivery of innovative Learning & Development strategies that build organizational capability, foster a culture of continuous learning, and equip employees with the skills, knowledge, and mindset required to achieve business excellence and brand objectives.REPORTS TO Operations Head | L&D HeadINTERACTS WITH...
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Training Manager
2 weeks ago
New Delhi, India The Hosteller Full timeJob role : Learning & Development ManagerDuration : Full TimeLocation : Delhi, UttarakhandExperience : 5+ yearsOverviewThe Learning and Development (L&D) manager will be responsible for onboarding and conducting comprehensive training programs for the new joiners. Their role extends to identifying learning needs, crafting training materials, facilitating...
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Training Manager
3 days ago
New Delhi, India Vetic Full timeAbout UsAt Vetic , we believe pets deserve the same quality healthcare as humans.Ourmission isto provide holistic, advanced, and compassionate care for pets, making it accessible and stress-free across India. With over 150 expert veterinarians, including multi-specialty specialists, and 50+ pet healthcare centres in 11 cities, we have served 1,00,000+ pets...
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Training Manager
3 days ago
New Delhi, India Vetic Full timeAbout UsAt Vetic , we believe pets deserve the same quality healthcare as humans.Ourmission isto provide holistic, advanced, and compassionate care for pets, making it accessible and stress-free across India. With over 150 expert veterinarians, including multi-specialty specialists, and 50+ pet healthcare centres in 11 cities, we have served 1,00,000+ pets...
