Team Lead

3 weeks ago

Bengaluru, Karnataka, India MarketStar Full time

Duties:

- Team Management.

- SLA and Performance Management.

- Operational Management.

- Hiring, Coaching and Mentoring.

- Leadership.

- Leave and Attrition Lead and mentor a team of Account Executives, providing guidance on digital marketing strategy, client communication, and performance optimization.

- Set clear performance goals and KPIs for the team, regularly reviewing and assessing progress to ensure targets are met.

- Facilitate ongoing training and development to enhance team skills, stay updated on industry trends, and adopt best practices.

- Foster a collaborative, motivated team environment focused on achieving both individual and group success.

- Drive revenue growth by identifying opportunities for cross-selling, upselling, and enhancing existing client accounts through innovative digital strategies.

- Work closely with the sales and account management teams to align campaign goals with client objectives and maximize ROI.

- Collaborate with the creative, content, and analytics teams to execute high-impact campaigns across channels (SEO, PPC, social media, email marketing, etc.).

- Provide strategic insights and recommendations to clients, aimed at increasing traffic, conversions, and overall campaign performance.

- Continuously assess and improve processes to streamline workflow, optimize resource allocation, and enhance overall efficiency.

- Implement and promote the use of automation tools to increase productivity, reduce manual work, and drive campaign Experience in sales, customer support, account management, marketing, or consulting 3+ years of experience managing and developing a team

- 5+ of work experience in sales, account management, customer support, marketing, or consulting.

- BA/BS/PG degree or equivalent practical experience.

- Experience working against assigned revenue targets and driving sustainable growth

- Experience motivating, inspiring, and driving teams to achieve sustainable growth

(ref:iimjobs.com)

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