SAP Ariba Application Support Engineer

6 days ago


Gurgaon, Haryana, India MNR Solutions Full time

Job Description :

- We are seeking a skilled and motivated SAP Ariba Support Consultant with 3-5 years of experience to join our team. The ideal candidate will have a strong background in SAP Ariba solutions, with a focus on providing technical and functional support, troubleshooting issues, and ensuring smooth operations of procurement and supply chain processes.

- The candidate should be proficient in the following areas :

1. SAP Ariba Procurement

2. SAP Ariba Sourcing

3. Supply Chain Collaboration

3. Guided Buying

- SAP Ariba Application Support : Provide day-to-day support for SAP Ariba modules, including sourcing, procurement, supplier management, and contract management.

- Resolve incidents, address service requests, and manage change requests within defined SLAs.

- Monitor system performance and proactively identify potential issues.

- Troubleshooting and Issue Resolution : Investigate, analyse, and resolve functional and technical issues reported by users. Collaborate with cross-functional teams to address integration issues with SAP ERP, non-SAP systems, or other procurement tools.

- System Configuration and Maintenance : Support configuration changes in SAP Ariba to meet evolving business requirements. Assist in maintaining master data, catalogs, templates, and approval workflows.

- Stakeholder Interaction : Act as a liaison between the business users and the technical team. Provide guidance and training to end users on SAP Ariba functionalities and best practices.

- Process Improvements : Identify areas for optimization and propose solutions to improve the efficiency of procurement processes. Participate in continuous improvement initiatives and system enhancements.

- Documentation and Reporting : Maintain detailed documentation for system configurations, issue resolutions, and process changes. Generate periodic reports on system performance and support activities.

- Good communication skill

(ref:hirist.tech)

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