Innerscore - Customer Acquisition Manager - Inside Sales
1 month ago
Customer Acquisition Manager - Inside Sales
The ideal candidate for this position will be responsible for lead generation and building a connect with the Schools. As a manager, the candidate will also be responsible for overseeing personnel in the company's inside sales team. Moreover, the candidate will act as a strategic partner with an eye towards long term sales strategy.
Position Summary: As the Customer Acquisition Manager - Inside Sales, you will be instrumental in driving our sales initiatives, focusing primarily on schools as our target audience. Reporting directly to the Vice President, Sales your role encompasses building, training, and managing a dedicated sales team. Your primary objective will be to come up with innovative sales strategies and execute them to establish Coschool as a leader in the AI enabled learning sector by forging strong connections with schools.
Key Responsibilities:
Team Building and Leadership:
- Recruit, build, and lead a high-performing sales team tailored to the needs of the education sector.
- Conduct ongoing training and professional development for the team, emphasizing the unique aspects of selling to schools.
- Create a culture of collaboration, motivation, and accountability within the sales team.
Sales Strategy and Execution:
- Develop and implement a robust sales strategy targeting schools, aligning with Coschool's goals and vision.
- Identify and capitalize on key markets and segments within the education sector for our products.
- Establish sales targets and KPIs, and design incentive programs to drive team performance.
Market Analysis and Adaptation:
- Perform thorough market research to understand trends, challenges, and opportunities in the school learning space, especially in the context of schools.
- Adapt sales strategies in response to market dynamics and competitor activities.
- Collaborate with marketing and product development teams to ensure our offerings meet market demands.
Sales Operations and Reporting:
- Oversee day-to-day sales operations, ensuring adherence to company policies and high standards of professionalism.
- Implement and manage CRM software like LSQ and other sales tools such as Tata Tele for efficient tracking of sales activities and customer engagement.
- Regularly report to the Business Head on sales progress, challenges encountered, and strategic adjustments.
Relationship Building and Networking:
- Create a network within the education community, particularly with key decision-makers in schools.
- Represent Coschool at industry events and conferences, enhancing our brand presence in the education sector.
- Cultivate lasting relationships with schools, ensuring they understand and value the benefits of partnering with Coschool.
Required Skills and Qualifications:
- Minimum 5-7 years of Inside sales in digital sales experience and not filed sales, with a proven track record in leadership roles.
- Experience in software sales (Software products like Adobe, CRM tools etc. (Note: prefer software products over education products)
- Excellent communication skills are a must, both verbal and written.
- Proficiency in setting up and managing CRM platforms like LSQ and familiarity with sales tools such as Tata Tele.
- Strong leadership, interpersonal, and negotiation skills.
Desirable Attributes:
- Passionate about education and technology.
- Innovative and strategic thinker.
- Ability to adapt to changing market conditions.
- Excellent communication and presentation skills.
What We Offer:
- A pivotal role in a dynamic AI based education startup, Coschool.
- Competitive compensation package, including performance-based incentives.
- A collaborative, innovative, and nurturing work environment.
- Opportunities for significant professional growth and leadership development.
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