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Cloud Delivery Specialist
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Position : Cloud Delivery Specialist Code : Band & Level : Manager/Sr. Manager Reporting to : No. of Positions : 02-Ahmedabad Role: To drive and ensure the seamless execution, installation, and ongoing support of cloud solutions for clients in AWS, GCP, Oracle Cloud, and Microsoft Azure environments, with a focus on smooth implementation, post-installation support, and issue resolution. Key Responsibilities: We are seeking a highly skilled and experienced Public Cloud Technical Delivery Team Member to join our dynamic team. The ideal candidate will possess a deep understanding of public cloud infrastructure and demonstrate proficiency in the technical delivery of solutions across any two of the following platforms: AWS, Azure, GCP, or Oracle. Oversee the installation, configuration, and deployment of cloud environments for clients across AWS, GCP, Oracle Cloud, and Microsoft Azure, ensuring solutions are highly available, secure, and scalable. Manage and monitor the post-installation health of client cloud applications, services, and environments, troubleshooting any issues that arise and providing timely resolution. Lead end-to-end system installation and cloud migration efforts, ensuring proper setup, configuration, and integration of cloud environments (AWS, GCP, Oracle, Microsoft Azure) within the client's infrastructure. Drive proactive troubleshooting and incident management for post-deployment issues, ensuring swift issue resolution, minimizing downtime, and maintaining high client satisfaction. Mentor internal teams on best practices for cloud installations and support, ensuring high standards of service delivery throughout the entire lifecycle. Essentials: Strong understanding of cloud networking, security, and compliance standards. Experience with cloud infrastructure as code (IaC) tools such as Terraform or CloudFormation. Familiarity with DevOps practices and tools (e.g., CI/CD pipelines, containerization). Competencies Lead the technical delivery and implementation of public cloud infrastructure projects. Design, optimize, and maintain scalable and reliable cloud solutions. Collaborate with cross-functional teams to define project requirements and scope. Provide technical expertise and best practices in building cloud architectures. Monitor cloud environments for performance, security, and compliance issues. Troubleshoot and resolve technical issues to ensure high service availability. Prepare and present technical documentation, project updates, and reports to stakeholders. Mentor junior team members and share knowledge on cloud technologies and methodologies. Excellent problem-solving skills and ability to work under pressure. Strong communication and collaboration skills, with a focus on customer satisfaction. Proactive and self-motivated with a strong sense of ownership. Ability to manage and prioritize multiple tasks in a fast-paced environment. Ability to work as a team player. Should have strong learning aptitude to learn new skills. Adhering to Internal System & Process
