Integrated Solutions CE Specialist
3 weeks ago
Integrated Solutions CE Specialist
For over 150 years, our schools, colleges, early learning centres and out of school care programs have been an integral part of education in Western Australia. Together we form the state’s second-largest education provider, with more than 83,000 students relying on our nearly 14,000 dedicated staff each day. We are committed to fostering an environment where every child can achieve their full potential, and our office teams support schools to do exactly that.
The Role
The role of Integrated Solutions CE Specialist belongs to the Digital Technology team in the Finance, Infrastructure and Digital Technology directorate. We have five office campuses across the state and this role will be based at our West Leederville office.
As the Integrated Solutions CE Specialist, you will provide advanced support for CEWA’s Customer Engagement (CE) platform and contribute to the enhancement of integrated enterprise applications including finance, HR, learning management, procurement, and reporting systems. You will act as a subject matter expert on CEWA’s custom implementation and school processes, serve as the escalation point for complex support issues, and support development activities through user story creation, validation, and testing.
Benefits of the Role
Competitive salary: Level J1–J4 on the CEWA salary scale ($131,340 – $147,062 per annum) plus superannuation Additional paid leave: Five days during Christmas and Easter closures Financial benefits: Salary packaging options, deferred salary program (after two years) Health & wellbeing: Free onsite parking, corporate health insurance discounts, Fitness Passport access, flu vaccinations, and health checks Professional growth: CEWA scholarship program, ongoing learning opportunities, and flexible work arrangements Family support: Enhanced parental leave provisions Employee Assistance Program for staff and their familiesSelection Criteria
Essential:
Support for the Catholic ethos in the performance of duties Ability to translate user requirements into clear and concise user stories Experience in performing regression testing for CE and F&O environments Capacity to conduct training sessions on new system features for diverse user groups Experience in updating and maintaining support documentation Ability to assist with onboarding processes for new schools and staff Strong skills in resolving support requests within designated timeframes, particularly for AoS Admin and Finance Ability to escalate complex technical issues appropriately Excellent record-keeping skills for support interactions and issue resolutions Commitment to ongoing professional developmentHighly Desirable:
Experience working with or supporting education organisations Experience in support service delivery Current Microsoft CertificationsInformation for Applicants
To access a copy of the Position Description please click here: Position Description.
Interested applicants should submit:
A cover letter briefly addressing the selection criteria. A curriculum vitae outlining their employment history, qualifications and certifications and include a minimum of two professional references.The successful applicant will need to provide:
National criminal history check as issued by the Department of Education WA. 100 points of identification.Applications for this role close no later than 5pm, Tuesday 14 October 2025 . We reserve the right to close the advertisement early if a suitable candidate is identified. If you're interested in this role, we encourage you to submit your application as soon as possible to ensure consideration.
If you require support with submitting your application, please contact our Talent Advisors at Applications can be submitted by clicking apply and uploading your application to our website. Applications will not be accepted via email.
All employees of Catholic Education Western Australia are required to support the Catholic ethos in the performance of their duties. Catholic Education Western Australia also encourages applications from people of all cultural backgrounds, First Nations people, and individuals with disabilities or medical conditions who meet the requirements of the position. To be eligible to apply, you must be legally permitted to work in Australia.
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