ServiceNow ITOM Developer

3 days ago

New Delhi, India Tata Consultancy Services Full time

Skill- ServiceNow ITOM Developer Location -PAN INDIA Exp- 5 Year to 14 YearKey Responsibilities: Design & Implementation: Lead the design, implementation, and optimization of ServiceNow ITOM modules such asDiscovery, CMDB, Service Mapping, Event Management, and Orchestration . Customize and configure patterns, probes, sensors, and discovery schedules. Integrate cloud platforms (AWS, Azure, GCP) with ServiceNow ITOM for enhanced visibility and automation 1 . Client Engagement & Solutioning: Conduct workshops to gather requirements and define ITOM architecture. Translate business needs into scalable ServiceNow solutions. Deliver Proof of Concept (PoC) and Proof of Value (PoV) engagements. Development & Integration: Perform hands-on development and configuration. Ensure seamless integration with other ServiceNow modules and third-party tools. Maintain deep knowledge of ServiceNow capabilities and constraints 2 . Testing & Deployment: Plan and coordinate testing phases. Lead test remediation cycles and ensure quality assurance. Mentorship & Leadership: Provide technical mentoring to junior developers. Act as a subject matter expert in executive briefings and marketing events.Required Skills & Qualifications: 5–10+ years of IT experience, with strong ServiceNow background. Hands-on experience withITOM modules(Discovery, CMDB, Event Management, etc.). Strong scripting skills (JavaScript, Glide). Experience withcloud integrations(AWS, Azure, GCP). CIS-ITOM certificationis highly preferred. Additional certifications in ITSM, HRSD, or IRM are a plus

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