Account Management Specialist

2 days ago


New Delhi, India Successive Digital Full time

Who are we looking for:Role: Account Management (Senior Specialist) Qualification: B.Tech, MTech, BCA, MCA Experience: 5- 8yearsMandatory Skills:• Proven experience in account management with a minimum of 5+ years in Account Management. • Strong understanding of IT industry and market dynamics. • Excellent communication and interpersonal skills. • Demonstrated ability to lead and inspire a team. • Strategic thinking and problem-solving capabilities. • Results-driven with a focus on exceeding targets.Roles and Responsibilities:● Cultivate trusted advisory relationships with accounts, customer stakeholders, and internal partners. ● Gain a comprehensive understanding of key customer needs and requirements. ● Continuously propose solutions to enhance relationships with existing customers and meet their objectives. ● Conduct quarterly business reviews with existing clients. ● Execute account mining strategies to increase current revenue streams. ● Ensure timely delivery of correct products and services to customers. ● Act as the liaison between key customers and internal teams. ● Resolve customer issues and complaints to maintain trust. ● Contribute significantly to generating new sales and building long-lasting relationships. ● Prepare regular progress and forecast reports for internal and external stakeholders using key account metrics. ● Serve as the primary point of contact for key account stakeholders. ● Prepare and ensure monthly, quarterly, and annual sales forecasts.



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