Client Management Specialist

4 weeks ago

New Delhi, India Savvy Tank Full time

Job Description -Client Management Specialist/Account Manager Location:[Kukatpally, Hyderabad - Hybrid] Employment Type:Full-timeAbout the Role We’re looking for a proactive Account Manager who can act as the bridge between our clients and internal teams. This role is about understanding client needs, ensuring smooth communication, and making sure projects are delivered on time with quality.Key Responsibilities Act as the primary point of contact for assigned clients Understand client requirements and translate them into actionable briefs for internal teams Coordinate with design, marketing, and operations teams to ensure timely delivery Build and maintain strong relationships with clients through regular check-ins and updates Anticipate client needs and proactively offer solutions Track project progress, deadlines, and deliverables using project management tools Handle escalations and resolve client concerns effectively Support business growth by identifying upsell and cross-sell opportunities Maintain documentation of client communications, project status, and feedbackRequirements Bachelor’s degree in Business, Marketing, Communications, or related field 2-5 years of experience in account management, client servicing, or project coordination (agency/startup background preferred) Strong communication and interpersonal skills Ability to manage multiple accounts and projects simultaneously Good organizational skills and attention to detail Familiarity with project management tools (Trello, Asana, Odoo, ClickUp, etc.) Problem-solving mindset with ability to handle pressure and deadlinesNice to Have Experience in marketing/advertising/branding environments Basic understanding of creative and digital marketing processes Comfort with data reporting and presentationsWhat We Offer Direct exposure to clients across industries Opportunity to grow with a fast-scaling company Collaborative culture with creative and operations teams Competitive salary + performance-based incentives

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