Product Management Intern
1 day ago
Company Description
Palmier AI is a cutting-edge startup that revolutionizes customer service by harnessing the power of large language models (LLMs) for voice interactions. We recognize the untapped potential of voice support in delivering exceptional customer experiences, as it accounts for 92% of customer engagements. Our unique approach focuses on creating AI-driven voice assistance systems using advanced natural language processing, speech recognition, and machine learning algorithms. This enables businesses to streamline their customer support, resulting in quicker problem resolution, lower operational costs, and improved customer satisfaction. Palmier AI stands out in the market by specifically targeting the underserved voice-based interactions, bridging the gap left by chat-centric competitors. Join our team and be part of the innovation that shapes the future of customer service.
Role Description
This is a full-time remote role for a Digital Product Manager Intern at Palmier AI. In this role, you will be responsible for helping to define and execute the product roadmap for our digital products. The ideal candidate will have a passion for technology and a strong understanding of the digital product development process. You will work closely with cross-functional teams, including design, engineering, data science, and marketing to deliver software products that delight our customers. You will also be responsible for gathering and analyzing customer feedback to continually improve our digital products.
Key Responsibilities
- Assist in the entire product lifecycle, from ideation to launch, ensuring products meet user needs and business goals.
- Define product specifications
- Conduct market research to identify trends and competitor strategies.
- Work with developers and designers to create prototypes and mockups
- Conduct usability testing
- Launch new products and features
- Track and analyze product performance. Utilize data-driven insights to make recommendations and improve product features.
- Stay up-to-date on the latest trends in digital product development
Qualifications
- Currently pursuing or recently completed a master’s degree in Business Administration, Computer Science, Engineering or related field
- Strong analytical, problem-solving, and project management skills
- A passion for building and improving software products
- Knowledge of product management methodologies, including Agile development
- Excellent written and verbal communication skills
- Ability to work effectively in a remote team environment
- Experience with data analysis and visualization is a plus
- A results-driven and customer-focused mindset.
Salary
- 2.5L per annum
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