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Senior Associate
4 weeks ago
Who we are
Plaksha is a 21st-century university focused on solving global challenges through transformative technology education. A unique collective philanthropy effort, our initiative is driven by a dedicated team committed to reimagining technology education in India.
What can Plaksha offer you?
- A mission-driven workplace with opportunities to collaborate with leading minds in academia and industry.
- A transparent work culture embodying our values C.R.E.A.T.E. (Curious, Rigorous, Enterprising, Authentic, Thankful, Exemplary), fostering personal growth.
- An inclusive environment that values diverse talent, promotes innovation, and supports the development of individuals from underrepresented groups.
This role will be a part of the Master's program team at Plaksha. It will be responsible for driving the entire range of admissions activities to select high-quality candidates. The role involves coordinating with the Program Team to develop rubrics for shortlisting applicants, managing the interview schedules, and ensuring offers are rolled out in a timely fashion.
Reporting to: Dean Academics
Key Operations:
- Create and execute the annual admissions plan, ensuring efficient coordination throughout the admissions cycle.
- Ensure timely data updates in the admissions system, maintain relevant trackers, and ensure all processes are consistently followed.
- Exercise independent judgment in evaluating applications and conducting thorough reviews of transcripts and application forms.
- Coordinate with faculty members for admission interviews.
- Provide timely and accurate data, reports, and insights on admission statistics for management review and decision-making.
- Provide inputs for updating application materials, web-based content, handbooks, policies, and procedures.
- Actively participate in campus events such as open houses, outreach, and retention initiatives to enhance student recruitment.
- Contribute to retention activities for ensuring cohort intake.
- Nurture leads on the admission portal through counselling and follow-ups.
Education and Experience:
- Minimum of 2+ years in customer service roles.
- Experience in admission roles is nice to have but not Excellent organization, interpersonal, and verbal and written communication skills.
- Ability to work independently, troubleshoot, and deal with issues/challenges in administrative operations.
- Working knowledge of standard office software, including Microsoft Office.
- Familiarity with digital communications, spreadsheet, and database software.
- Strong customer service skills.
