Unit VM Head

4 days ago


Shillong, India Shoppers Stop Full time

Role and Responsibilities

1.Visual Presentation of Store:

  • Ensure consistent and visually appealing presentation of merchandise throughout the store.
  • Implement standardized guidelines for fixture placement based on planograms.
  • Develop and execute a display calendar to showcase products effectively.
  • Conduct regular training sessions for retail staff on visual merchandising (VM) and merchandise presentation techniques.
  • Manage signage placement to enhance in-store promotions and brand visibility.
  • Monitor and maintain high standards of visual presentation through regular inspections and adjustments.

2.Responsible for Focal Points & Windows:

  • Conceptualize and design impactful focal points within the store to attract customer attention.
  • Ensure that focal points are aligned with the store's overall visual merchandising strategy and planograms.
  • Create compelling storyboards and themes for store window displays to communicate product offerings and promotions effectively.

3.Event Management:

  • Plan, coordinate, and execute visual merchandising strategies tailored for special events and promotions.
  • Collaborate with the Marketing department to align in-store communication and event themes with overall brand messaging.

4.Cost Management:

  • Monitor and manage the budget allocated for visual merchandising activities.
  • Control costs related to VM props, elements, and installations to ensure expenditures remain within budgetary limits.
  • Maintain and oversee the upkeep of mannequins and other display materials used in VM activities.
  • Document all VM activities and maintain accurate records of expenses and budgets.

5.Vendor Management:

  • Source and establish relationships with reliable vendors for procuring high-quality VM elements and materials.
  • Coordinate with external vendors for the execution of VM design projects and installations.
  • Conduct periodic audits and evaluations of vendor performance to ensure adherence to quality and delivery standards.

6.Team Collaboration:

  • Work closely with cross-functional teams such as Marketing, Operations, and Retail Management to align VM strategies with overall business objectives.
  • Collaborate with store managers and regional teams to implement consistent VM practices across multiple locations within the zone.

7.Continuous Improvement:

  • Stay updated with industry trends and best practices in visual merchandising.
  • Identify opportunities for process improvements and innovation in VM strategies to enhance customer engagement and drive sales.
  • Provide regular reports and insights on VM performance and initiatives to senior management.

Top KPI’s (Ideally Measurable) for this role are

  • Visual Presentation of Store
  • Responsible for Focal Points & Windows
  • Event Management
  • Cost Management
  • Vendor Management

Qualifications and Education Requirements

  • Graduate/Diploma in Fashion Technology

Graduate in fine Arts/NIFT/ PEARL/ NID preferred

Preferred competencies


  • Planning & Organizing
  • Technical Knowledge
  • Creative
  • Communication
  • Interpersonal Skills
  • Monitoring & Controlling
  • Networking
  • Commercial Awareness
  • Budgeting
  • Negotiation


Preferred Industry

Retail / Fashion


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