3i Infotech

1 week ago

Mumbai, India 3i Infotech Limited Full time

Position : Presales Solution Architect Digital Infrastructure Management Services (DIMS)Experience : 5-6 YearsJob Summary : We are seeking a highly skilled and dynamic Presales Solution Architect with 5-6 years of overall experience in IT infrastructure, including at least 3+ years in solutioning or technical pre-sales. The ideal candidate combines technical depth with strong business acumen. You will act as a trusted advisor to customers, translating their business needs into tailored DIMS solutions. This role is a perfect fit for a professional looking to transition from delivery/operations into a client-facing role with ownership of the entire solution lifecycle, from conceptualization to delivery handover.Key Responsibilities : Solution Architecture & Design : - Lead customer discovery sessions to capture detailed business and technical requirements.- Analyze complex IT landscapes to identify gaps and architect innovative solutions across key DIMS towers : - Data Center Operations : L1-L3 monitoring, incident, change, and problem management.- Enterprise Networks : WAN, SD-WAN, routing/switching, and network monitoring.- Storage & Backup : SAN/NAS, replication, and tape/cloud workflows.- Workplace Services : EUS, VDI, patching, and remote support.- Service Desk : Ticket lifecycle and automation with tools like ManageEngine or ServiceNow.- Develop detailed architecture diagrams, workflows, and operating models to clearly articulate the proposed solution.Commercial & Client Engagement : - Partner with sales teams to effectively position solutions during pursuits, proposals, and presentations.- Develop detailed effort and cost models based on service scope, resource estimation, and delivery assumptions.- Create Bill of Quantities (BoQs) and pricing models in collaboration with finance.- Contribute to RFP/RFQ/RFI responses with detailed technical write-ups and solution differentiators.- Participate in customer pitches and executive-level presentations, explaining complex solutions in a business-centric manner.Internal Collaboration & Knowledge Management : - Work closely with delivery, transition, and OEM partners to validate service feasibility and effort drivers.- Contribute to solution repositories and reusable assets to enable faster turnaround on future pursuits.- Provide inputs to enhance service catalogs and go-to-market strategies.Required Skills & QualificationsCore Experience : - 5-6 years of overall IT infrastructure experience.- A minimum of 3+ years in a solutioning, delivery, or technical pre-sales role.Technical Proficiency : - Strong understanding of ITIL-based Service Management, including SLA/KPI frameworks.- Hands-on knowledge of Service Desk operations, End-User Computing, Networking, Storage/Backup, and Data Center Operations.- Proven ability to design Visio diagrams and create Excel-based estimation models.Soft Skills : - Strong stakeholder management and communication skills.- A team-oriented, adaptable, and a strong problem-solving mindset.Preferred Qualifications : - ITIL Foundation certification.- CCNA or equivalent certification.- MCSA or equivalent certification.- OEM certifications or strong exposure from vendors like NetApp, Dell EMC, HPE, Commvault, or Veritas. (ref:hirist.tech)

  • Middleware Admin

    1 day ago

    Navi Mumbai, India 3i Infotech Full time

    **Company Overview**: 3i Infotech is a leading company in the information technology and services industry. We provide innovative solutions and services to our clients to help them achieve their business objectives. With a strong focus on customer satisfaction and a team of skilled professionals, we aim to deliver high-quality services and drive growth in...

  • Urgent Requirements For Data Enter/ Back Office

    3 days ago

    Mumbai Suburban, Navi Mumbai, Thane, India 3i Infotech Full time ₹ 17,000 per year

    Urgent Bulk Hiring for Data Entry/ Back Office3i Infotech Ltd*Interview Location : VashiOpening :- 30*Required only Male candidates**Qualification: HSC / Graduate*Profile :- *Banking documents verification, data entry, excel & all back office work*Salary :- 17k CTCExperience :- 0 to 6 monthsJob Location: VashiTying Speed MandatoryMin. Typing Speed: 30&Typing...

  • 3i Infotech

    3 weeks ago

    Mumbai, India 3i Infotech Limited Full time

    Job Description Business AnalystPosition: Business AnalystLocation: Mumbai (Onsite - Customer Location)Employment Type: Full-time (Immediate Joiner Preferred)Role Overview:We are looking for an experienced and dynamic Business Analyst to join our team. The ideal candidate will have strong analytical and communication skills with the ability to work directly...

  • Storage Engineer

    1 week ago

    Navi Mumbai, Mumbai, India 3i Infotech Ltd. Full time

    Job Description Responsibilities - Collaborate with vendors for ticket logging, resolution, updates, and escalation. - Prepare and maintain a Preventive Maintenance calendar and review NAS access control. - Manage Storage Volumes, LUN, Aggregate, Pool, S3 bucket, and Storage service levels. - Oversee RAID or Array group management and S3 bucket provisioning...

  • 3i Infotech

    2 weeks ago

    Mumbai, India 3i Infotech Limited Full time

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  • Manager - Compliance & Governance

    2 weeks ago

    Mumbai, Maharashtra, India 3i Infotech Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Please share your CVs on vishal.-OR Whatsapp Cyber Security Compliance ManagerJob DescriptionA Cyber Security Compliance Manager is responsible for developing, implementing, and overseeing Customers information security policies, procedures, and compliance frameworks. The goal is to ensure compliance with industry regulations, mitigate cyber risks, and...

  • Desktop Support Engineer- Mumbai, BKC

    5 days ago

    Mumbai, Maharashtra, India 3i Infotech Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesDesktop EngineerDesktop TroubleshootingOutlook configurationActive directoryADWindows troubleshootingInstallation

  • Technical Manager

    1 week ago

    Mumbai, Maharashtra, India 3i Infotech Full time ₹ 5,00,000 - ₹ 25,00,000 per year

    Please share your resumes on vishal.-OR WhatsApp on We are looking for a seasoned Technical Manager Service Delivery to lead end-to-end delivery of IT services, ensuring customer satisfaction, adherence to SLAs, and continuous service improvement. The role requires strong technical expertise, people management skills, and the ability to work closely with...

  • Business Development Manager

    6 days ago

    Mumbai, Mumbai Suburban, Navi Mumbai, India 3i Infotech Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Position: Business Development Manager - BPOLocation: MumbaiExperience: 5 to 10 years in Business Development / Sales within the BPO / ITES industryKey ResponsibilitiesIdentify, prospect, and acquire new clients for BPO services (domestic and international).Develop and execute strategic sales plans to achieve revenue and growth targets.Manage the complete...

  • Urgent Requirements For MIS Executive

    23 hours ago

    Mumbai, Mumbai Suburban, Thane, India 3i Infotech Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job descriptionUrgent Requirement for Back Office Executive.Excel knowledge (Vlook up, Hlook up, Pivot, & Basic excel formulas Effective communication written, verbal - (mail, phone) Should have excellent knowledge on KYC's in Banking and InsuranceCandidate will be operating from Malad Office for the Training after 3 months working location will be Vashi...