Chief Operating Officer

3 weeks ago

Indore, India Anand group Full time

COO


Job Title: Chief Operating Officer (COO)

Location: Indore, M.P.

Company: Anand Group

Reports To: MD

Job Type: Full-time

Job Description:

Position Overview:

We are seeking a dynamic and experienced Chief Operating Officer (COO) to oversee the daily operations of our car dealership. The ideal candidate will have a strong background in automotive retail management, exceptional leadership skills, and a proven track record of driving operational excellence and profitability.

Key Responsibilities:

- Operational Management: Oversee all daily operations of the dealership, including sales, service, parts, and finance departments. Ensure efficient and profitable operations while maintaining high levels of customer satisfaction. Develop and implement operational policies, procedures, and standards to improve efficiency and effectiveness.

- Strategic Planning: Collaborate with the CEO and other executive team members to develop and execute the dealership's strategic plan. Identify opportunities for growth and expansion, including potential new locations or acquisitions. Conduct market analysis to stay abreast of industry trends and competitive landscape.

- Financial Oversight: Manage the dealership's budget, financial performance, and operational expenditures. Analyze financial reports to identify areas for improvement and implement cost-saving measures. Ensure all financial and operational goals are met or exceeded.

- Leadership and Team Development: Lead, mentor, and develop a high-performing team of managers and staff. Foster a positive and inclusive workplace culture that promotes teamwork and professional growth. Implement training programs to enhance staff skills and knowledge.

- Customer Experience: Ensure a superior customer experience across all departments. Address and resolve customer complaints and issues promptly and effectively. Implement customer feedback mechanisms to continually improve service quality.

- Compliance and Risk Management: Ensure compliance with all local, state, and federal regulations affecting dealership operations. Manage risk and ensure the security and safety of the dealership's assets and Bachelor's degree in Business Administration, Automotive Management, or a related field. MBA Minimum of 10 years of experience in the automotive retail industry, with at least 5 years in a senior management role. Proven track record of successful operational management and financial performance in a dealership setting.

Skills:

- Strong leadership and team-building skills.

- Excellent strategic thinking and problem-solving abilities.

- Proficient in financial management and budgeting.

- Exceptional communication and interpersonal skills.

- Knowledge of dealership management software and systems.

Benefits: Would be communicated and discussed in depth:

How to Apply:

Interested candidates should submit a resume and cover letter detailing their qualifications and experience .

Anand Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

(ref:iimjobs.com)

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