Store Manager
3 weeks ago
About The Sleep Company:
Founded in 2019, The Sleep Company is the brainchild of husband-wife duo, Priyanka Salot & Harshil Salot. The Sleep Company is the result of years of meticulous research by Dr. Tripathi (ex-polymer head from India DRDO) in the field of sleep and material science. Indias leading comfort innovation company and the creator of the revolutionary patented SmartGRID mattress, we aim to offer customers the best sleeping experience with SmartGRID technology.
Our vision is to establish ourselves as the leading brand in comfort technology and revolutionize the way people sleep & sit. Through extensive research, we have developed Patented Technology that has been positively impacting for the past three years.
We take comfort very seriously and hence our mission is to improve sleep quality of people and give them a peaceful sleep experience every night which they deserve.
Role - Store Manager / Customer Relationship Executive
Location - Mumbai
Roles and Responsibilities:
Delivering excellent service to ensure high levels of customer satisfaction.
Responding to customer complaints and concerns in a professional manner.
To help the Customer enthusiastically in the process of locating the merchandise and suitably
recommending as per his needs and profile.
To describe the features of the product and its utility, energetically and thus help the
Customer to make a buying decision and also suggest add-on products.
Creating business strategies to attract new customers, expand store traffic, enhance
profitability and meet targets
Other responsibilities like maintaining day-to-day store operations, daily reports and budgets
Specific skills and experience required: -
Should be presentable, have excellent communication skills, confidence and convincing ability
Verbal communication in local language is a must
Experience is retail sales is a must
For Store Manager - experience as a store manager is a must
Qualifications Required: -
For CRE: Minimum qualification - 10+2 required
For Store Manager: Minimum qualification - Graduation/Diploma required
If interested, you may share your updated CV on this email ID - vrushali.d@thesleepcompany.in
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