ServiceNow ITOM

3 weeks ago


Varanasi, Uttar Pradesh, India LTIMindtree Full time

Job Title - ServiceNow ITOM

Total exp : 5 Years to 12 Years

Location - Pune, Mumbai, Bangalore, Hyderabad, Chennai, Noida, Kolkata

Interview Mode : 1 virtual; 1 face to face

JD -

Key Responsibilities:

Minimum of 5 years of experience in IT Operations Management with a focus on CMDB Discovery Service Mapping Orchestration and Event Management

o Proven experience in designing and implementing ITOM solutions in complex environments

Technical Skills

o Deep understanding of ITOM tools and technologies particularly in the ServiceNow platform or similar tools

o Strong knowledge of ITIL frameworks and best practices

o Proficiency in scripting languages e.g. Python PowerShell and automation tools

o well versed with ServiceNow scripting creation of custom patterns tag based Discovery

o Experience in resolving Discovery issues coordinating with various infra teams

o Working experience in Service Maps Experience in creating pattern based tag based service maps Experience in writing custom patterns



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