Technical Lead
2 weeks ago
We are seeking a seasoned ServiceNow Technical Architect to lead large-scale transformations in the Banking and Capital Markets domain. The ideal candidate will be FSO certified and have a proven track record of implementing FSO-aligned architectures and processes using the ServiceNow platform.
This role involves driving platform strategy, ensuring alignment with regulatory and business priorities across financial services organizations. As a key member of our team, you will be responsible for architecting and leading the implementation of ServiceNow solutions across various modules.
Key Responsibilities:
- Design and implement FSO-aligned digital workflows on the ServiceNow platform tailored for BCM clients.
- Provide strategic architectural direction for ServiceNow integrations with core banking, ERP, and cloud platforms.
- Define enterprise-wide ServiceNow architecture, governance, and development standards to ensure scalability, security, and compliance.
- Work with cross-functional teams to design and automate business processes across IT, risk, security, and operations functions.
- Leverage FSO templates and frameworks to ensure solutions align with industry best practices and regulatory requirements (e.g., SOX, Basel III, GDPR).
Required Qualifications:
- 8+ years of hands-on ServiceNow architecture and implementation experience.
- FSO certification (SAP, Oracle, or equivalent) with strong understanding of financial services operations.
- Demonstrated experience in delivering ServiceNow solutions to Banking and Capital Markets (BCM) clients.
- Expertise in ServiceNow modules including ITSM, IRM/GRC, CMDB, ITOM, SecOps, and custom scoped apps.
- Proven ability to define technical architecture and platform strategy across large, regulated enterprises.
- Strong understanding of compliance, risk, and governance requirements in financial services.
- Experience in integration of ServiceNow with external systems such as ERP, CRM, identity platforms, and data lakes.
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