Site Reliability Engineering Manager

4 weeks ago

Gautam Buddha Nagar, India Coforge Full time

Site Reliability Leader

Experience range: 15-20 Years.

Location: Greater Noida


The Site Reliability Engineer Lead (SRE Lead) will manage a team of SRE’s to proactively ensure the stability, resilience and scale of our services by automation, testing and engineering. To build on expertise from systems/operations, cloud infrastructure (AZURE), build and release engineering, software development and stress/load testing to make sure our services are available, cost optimized and fit for purpose early in the development lifecycle. The SRE Lead will also work alongside the development, architecture and service management teams, to ensure technical solutions are aligned to the Coforge’s architectural principles, designs and NFRs, that deliver value to our customers as well as ensuring consistent monitoring, logging and alerting. The SRE Lead reports into the Head of AZURE & DevOps Practice and is responsible for building capability and maturing operational ways of working across multiple cross-function delivery teams, with focus on technical excellence and a high-performance culture.


Description:

  • A thought leader in the SRE space to help design a strategy and roadmap to help us mature as an organization.
  • Understand and translate business requirements to technical requirements, solution designing with commercial viability, and build business cases.
  • Advise the sales team on shaping the opportunity. Respond to RFP / RFI with a technical solution along with costing SRE technical capabilities.
  • Do an assessment of current state and summarize status for IT OPS Senior Leadership.
  • Design and define what our north star should look like in the SRE space and how it fits into the organization model.
  • Make a series of recommendations and action plans that outline how customers can mature to get that north star.
  • Produce a run book/roadmap that outlines what a recommended series of next steps should be able to Produce an executive/Capability deck and present to IT OPS senior leadership an overview of current state and the recommended plan.
  • Produce a communications plan for our senior leadership to help them sell the program to customers.


Key accountabilities:

  • Provide leadership and guidance across the SRE team, acting as a subject matter expert and leading best practice techniques.
  • To lead the SRE team in ensuring technical assurance in significant projects, for the delivery of quality technical deliverables, which may involve several teams or technologies.
  • To oversee the SRE team to ensure they are involved in every step of the application software development lifecycle , development, testing, and transition into operation.
  • Provide coaching and mentoring to the SRE team to improve their skillset, increase knowledge and set the benchmark of quality and precision engineering.
  • Oversee the implementation of service transition and change and release process changes, ensuring that processes are reviewed and improved with onus on optimization.
  • Contribute to the documentation of strategic DevOps operating model changes and to the definition of future/new 3rd party technical partnerships and subsequent onboarding/integration into the organization.
  • Draw upon in-depth understanding of the organization and ability to leverage existing relationships, provide implementation support to the Heads of AZURE & DevOps during the stages of transition to new strategic operating models.


Skills, qualifications, and experience:

  • Has significant experience in DevOps implementation and in evolving practices and ways of working through multi-disciplinary teams, business frameworks and culture.
  • Has strong project management background and experience in leading technology change programmes.
  • An individual who can perform highly in a multi-faceted role – facets that include a very strong technical knowledge, and awareness of emergent trends.
  • Strong leadership skills to ensure scrum teams and co-workers are motivated and engaged to deliver against a roadmap.
  • A very strong communicator, able to lead and facilitate discussions across many tiers at Coforge, including functions like architecture, technical specialists, business analysis, team leaders, senior management group, and executives.
  • Experience working with Windows and Linux Containers.
  • Highly proficient with Kubernetes, Ansible, Terraform and AZURE.
  • Ability to get up to speed with domain knowledge.
  • Experience in administration of ServiceNow, Jira
  • Competent in Windows C# & Java build tools and practices including MS Build.
  • Expert in Git and GitOps philosophy.
  • Expert in Logging and Monitoring tools (AppD, Splunk, ELK, Prometheus, Grafana), incorporating frameworks and instrumentations into C# & Java code.

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