Learning and Development Trainer
4 days ago
Sr. Executive (L&D) - Process & Technical Sales Trainer
About Us:
We are seeking a dynamic and experienced Sr. Executive (L&D) - Process & Technical Sales Trainer to join our Learning & Development (L&D) team. The ideal candidate will be responsible for designing, delivering, and evaluating training programs focused on process optimization and technical sales skills. This role requires a skilled professional with a passion for enabling teams to achieve excellence.
Key Responsibilities:
- Develop Training Modules:
- Design and create comprehensive training content for technical sales, processes, tools, and methodologies.
- Develop interactive and practical learning materials, including presentations, role-play scenarios, and case studies.
- Deliver Training Sessions:
- Facilitate engaging and impactful training sessions for sales, operations and other teams, ensuring effective knowledge transfer and skill enhancement.
- Customize training delivery to meet the diverse learning needs of participants.
- Evaluate Training Effectiveness:
- Assess the impact of training programs through feedback, testing, and performance metrics.
- Continuously refine training strategies to improve effectiveness and alignment with business goals.
- Support Process Excellence:
- Train teams on standard operating procedures (SOPs) and sales tools.
- Act as a subject matter expert for process improvements and sales systems.
- Maintain Training Records:
- Document attendance, feedback, and performance improvements for all training programs.
- Ensure compliance with organizational standards and requirements.
- Flexible Work Schedule:
- Willingness to work evening shifts (2 PM – 11 PM) 4-5 times a month or on need basis.
Requirements:
- Experience:
- 6-8 years in Learning & Development, Sales Training, or Process Training, with a focus on technical sales.
- Education:
- Master's degree in Business Administration, Training & Development, or a related field.
- Skills:
- Exceptional communication, facilitation, and presentation skills.
- Proven ability to design and deliver engaging technical sales and process training.
- Analytical mindset with experience in evaluating training outcomes.
- Proficiency in sales tools, CRM systems, and process optimization techniques.
- Ability to work independently and collaborate with cross-functional teams.
- Work Schedule:
- 5 days a week, working from the office.
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