Learning and Development Trainer

4 days ago

Gurugram, India Real Time Data Services Full time

Sr. Executive (L&D) - Process & Technical Sales Trainer


About Us:

We are seeking a dynamic and experienced Sr. Executive (L&D) - Process & Technical Sales Trainer to join our Learning & Development (L&D) team. The ideal candidate will be responsible for designing, delivering, and evaluating training programs focused on process optimization and technical sales skills. This role requires a skilled professional with a passion for enabling teams to achieve excellence.

Key Responsibilities:

  1. Develop Training Modules:
  • Design and create comprehensive training content for technical sales, processes, tools, and methodologies.
  • Develop interactive and practical learning materials, including presentations, role-play scenarios, and case studies.
  1. Deliver Training Sessions:
  • Facilitate engaging and impactful training sessions for sales, operations and other teams, ensuring effective knowledge transfer and skill enhancement.
  • Customize training delivery to meet the diverse learning needs of participants.
  1. Evaluate Training Effectiveness:
  • Assess the impact of training programs through feedback, testing, and performance metrics.
  • Continuously refine training strategies to improve effectiveness and alignment with business goals.
  1. Support Process Excellence:
  • Train teams on standard operating procedures (SOPs) and sales tools.
  • Act as a subject matter expert for process improvements and sales systems.
  1. Maintain Training Records:
  • Document attendance, feedback, and performance improvements for all training programs.
  • Ensure compliance with organizational standards and requirements.
  1. Flexible Work Schedule:
  • Willingness to work evening shifts (2 PM – 11 PM) 4-5 times a month or on need basis.

Requirements:

  1. Experience:
  • 6-8 years in Learning & Development, Sales Training, or Process Training, with a focus on technical sales.
  1. Education:
  • Master's degree in Business Administration, Training & Development, or a related field.
  1. Skills:
  • Exceptional communication, facilitation, and presentation skills.
  • Proven ability to design and deliver engaging technical sales and process training.
  • Analytical mindset with experience in evaluating training outcomes.
  • Proficiency in sales tools, CRM systems, and process optimization techniques.
  • Ability to work independently and collaborate with cross-functional teams.
  1. Work Schedule:
  • 5 days a week, working from the office.

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