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Coface - Senior Business Analyst

2 months ago

Bengaluru, India Coface Full time

Senior Business Analyst


Role :

- Be the go between Functions/Countries and IT.


- In charge of translating functional business requirement in projects for developers to deliver.


- Work in close collaboration with Coface functions to understand and get sign of what needs to be delivered for projects that will improve operations (Insurance and Information).


- Perform business analysis and user requirement documentation for new projects.


- Work with all functions/countries in the region to make them understand the change with close coordination and good communication to drive these improvements.


- As senior analyst the projects allocated will be more difficult in nature and will require a better understanding of all systems and operations of Coface.

Responsibilities :

- Consult and collaborate with functions and countries to understand business needs, goals, objectives, processes and requirements.

- Assist with Identification of new projects for group or regional projects for the APR & MAR regions.

- Responsible for clarification of requirements for projects to all teams, interpreting information and translating this in full requirements and coordinate this with developers.

- Responsible for creating test cases for UAT testing, and for the analyst to pre-test the test cases before they go to functions and countries.

- Assist project managers with time estimation for delivery, quality checks, & staying within budget.

Skill Set :

- At least 10 to 12 years' solid Business analysis experience in Insurance or business information business.

- Extensive experience in handling business requirements against pre-defined scope of work, data controls, data quality & reports, process mappings and operational efficiency in the financial services industry.

- Strong analytical skills, System problem solving, organization and management skills.


- Six Sigma, Digitalization, process management, Project and change management.

- Understanding of the regional Insurance industry, trade credit Insurance or business information business.

Coface specific :


- Extensive knowledge of Coface's portfolio of products and Coface systems.

- Microsoft Office Applications: Visio, Word, Excel, Outlook, Coding languages, VBA, Macro's.

- Helping the management and other teams draw business goals and needs.

Reporting & Daily activities :


- Provide data, statistics, KPIs and reports to COO/CEO's.


- Monitor the process activities and alert when necessary changes need to be made.

Risk & Compliance :


- Adhere to compliance standards as set by Coface and Financial Regulators.

Education :

- Master degree, preferably in Business, Finance, IT or related disciplines.

- Project management (PMI) certified is preferable.

(ref:iimjobs.com)