Customer Care Professional
2 weeks ago
Personal Banker (Customer Care Professional) - Job DescriptionPurpose of the role- To provide resolutions for customer queries/issues and personalize each interaction through the use of multiple communication channels.Accountabilities- Collaboration across multiple digital channels to personalize each interaction with a customer. - Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. - Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. - Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. - Support teams within the business operations function as needed, including risk management, compliance and collections. - Comply with all regulatory requirements and internal policies related to customer care. - To provide resolutions for customer queries/issues and personalize each interaction through the use of multiple communication channels.Analyst Expectations- Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. - Check work of colleagues within team to meet internal and stakeholder requirements. - Provide specialist advice and support pertaining to own work area. - Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. - Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. - Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. - Make judgements based on practise and previous experience. - Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. - Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. - Build relationships with stakeholders/ customers to identify and address their needs.All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
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Customer Care
2 weeks ago
Paschim Vihar, Delhi, Delhi, India Mantra Care Full time**Job Title - Customer Care ( Telecaller )** **Experience**: 0-2 years (Freshers are welcome to apply) **About Eye Mantra Hospital** Eye Mantra Hospital is a leading provider of advanced eye care services, offering specialized treatments in LASIK, Cataract, Retina, Glaucoma, and Pediatric Ophthalmology. With a commitment to affordability and quality, we...
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Customer Care Executive
2 weeks ago
Paschim Vihar, Delhi, Delhi, India Mantra Care Full time**Job Title - Customer Care ( Telecaller )** **Experience**: 0-2 years (Freshers are welcome to apply) **Contact Person**: Tamanna(9718011142) **About Eye Mantra Hospital** Eye Mantra Hospital is a leading provider of advanced eye care services, offering specialized treatments in LASIK, Cataract, Retina, Glaucoma, and Pediatric Ophthalmology. With a...
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Customer Care Professional
3 days ago
New Delhi, India Movate Full timeHi R Haritha,Good day !Please find the below job description,Movate(formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a...
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Customer Care Professional
2 weeks ago
New Delhi, India Movate Full timeHi R Haritha,Good day !Please find the below job description,Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a...
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Customer Care Executive
4 days ago
Delhi, NCR, India vhr Professional Services Full time ₹ 2,00,000 - ₹ 4,00,000 per yearCustomer Care Exe - Freshers Welcome • Deliver exceptional customer queries via phone, email, and chat. • Strong communication skills • Immediate joiners only WhatsApp your CV to HR Shivani | Gungun | Samiksha
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Customer Care Executive
5 days ago
New Delhi, India Elevatoz Loyalty Full timeCompany DescriptionElevatoz specializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition. Our work is built on a discerning study of human behavior, state-of-the-art technology, and holistic program design to ensure consistent results. Elevatoz Loyalty designs, launches, and optimizes engagement programs that...
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Customer Care Executive
1 week ago
New Delhi, India Elevatoz Loyalty Full timeCompany DescriptionElevatozspecializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition. Our work is built on a discerning study of human behavior, state-of-the-art technology, and holistic program design to ensure consistent results. Elevatoz Loyalty designs, launches, and optimizes engagement programs that...
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Customer Care Executive
23 hours ago
Moti Nagar, Delhi, Delhi, India Luxury care Full time**Customer care I Cold calling I Data maintenance I CRM portal management** Pay: ₹12,000.00 - ₹16,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Moti Nagar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher...
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Customer Care Executive
2 weeks ago
Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time ₹ 1,20,000 - ₹ 3,60,000 per yearJob Title: Customer Care Executive ( Freshers & Experience )Location: DelhiSalary: 15,000 – 30,000 + Attractive IncentivesWorking Days: 5.5 DaysJob Description:We are looking for a Call Center Executive who can identify and connect with potential clients through cold calling. The ideal candidate should have good English communication skills, be confident...
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Customer Care Executive
1 week ago
Sarita Vihar, Delhi, Delhi, India Aries Care Consulting Full timemust have Excellent Communication Skills - must have experience in the same field - min 1 year customer care exp **Salary**: ₹18,000.00 - ₹25,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Rotational shift **Education**: - Bachelor's (required) **Experience**: - total work: 1 year (required) - Customer support: 1 year...
