International Sales Specialist

4 days ago

New Delhi, India SHYAM METALICS AND ENERGY LIMITED Full time

Position: International Sales Specialist-Stainless Steel Core | MIG & TIG WiresPosition: Sr. Manager/ ManagerSeniority level: Mid Senior LevelLocation: Kolkata, Mumbai/KolkataDepartment: Sales & BDNo of Vacancy: 1Reporting to: International Export Business HeadPotential to progress to General Manager – International Sales or Business Head – Export Division, based on performance and expansion of global markets.Role ObjectiveTo drive and expand international sales of Stainless Steel MIG & TIG Welding Wires in South & North American markets, building strong customer relationships, developing distribution networks, and achieving revenue & profitability targets while ensuring compliance with international trade norms.Key ResponsibilitiesSales & Market Development- Develop, implement, and execute sales strategies for Europe, South & North American markets to achieve business growth in stainless steel MIG & TIG wires. - Identify, evaluate, and onboard new distributors, importers, OEMs, and end-users in target countries. - Build and manage a robust sales pipeline with a focus on volume, margin, and long-term growth. - Conduct regular market visits (travel abroad as required) to strengthen relationships and gather market intelligence.Business Expansion & Strategy- Map competitors, pricing trends, and customer expectations in South & North America; provide feedback for product development and customization. - Develop annual budgets, forecasts, and sales targets for assigned geographies. - Negotiate contracts, commercial terms, and credit arrangements with customers/distributors. - Potential Agents recruitmentCustomer Relationship & Service- Ensure excellent customer service, timely deliveries, and resolution of queries/complaints. - Act as a key account manager for large international clients. - Collaborate with technical and production teams to meet specific customer requirements.Compliance & Documentation- Oversee export documentation, LC handling, and ensure compliance with export regulations, customs, and local laws in target markets. - Coordinate with logistics and supply chain for smooth order execution.Key Performance Indicators (KPIs)- Achievement of sales targets (volume & value) for Europe & South & North American markets. - Growth in market share and customer base. - New distributor/channel partner appointments. - Contribution to profitability (margin improvement). - Customer satisfaction and retention.Qualifications & Experience- Graduate in Engineering (Metallurgy / Mechanical preferred) or Commerce + MBA in Marketing / International Business. - 8–15 years of proven experience in international sales, with minimum 5 years in stainless steel consumables / welding wires. - Strong network and prior exposure to Europe, South & North American markets. - Knowledge of international trade practices, export documentation, and global logistics.Skills & Competencies- In-depth knowledge of Stainless-Steel Core, MIG & TIG Wires market, grades, and applications. - Strong negotiation, analytical, and presentation skills. - Ability to develop long-term distributor and customer relationships. - Excellent communication skills in English (Spanish/Portuguese will be an added advantage). - Willingness to travel extensively across international markets.

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