MS Engineer

3 weeks ago

Mumbai, India NTT Full time
JOB DESCRIPTION

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
As a Networking Managed Services Engineer (L1) at NTT DATA, you'll step into an entry-level role where your primary focus will be providing managed services to ensure our clients' IT infrastructure and systems remain operational. Your day will involve proactively identifying, investigating, and resolving technical incidents and problems to support our clients effectively.

You'll monitor client infrastructure and solutions, catching errors before or as soon as they occur. Your role will involve investigating first-line incidents, understanding their root causes, and following approved procedures for request fulfilment. Whether it's providing telephonic, ITSM ticket or chat support, executing maintenance activities like patching and configuration changes, or ensuring smooth shift handovers for continuous service, your efforts are all about maintaining high standards of service quality.

You'll also identify opportunities for optimization, whether it's reducing common incidents or finding automation possibilities for request fulfilment, incident resolution, and process improvements. Your role may occasionally extend to supporting project work and disaster recovery functions and tests, contributing to our broader goals and ensuring we're always ahead of the curve.

Throughout your journey with us, you'll ensure that incidents and requests are resolved efficiently and comprehensively, escalating when necessary. You'll also help update existing knowledge or to share valuable insights, ensuring we continuously learn and improve.

To thrive in this role, you need to have: Basic understanding in technologies such as Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches, and common routing protocols like BGP, OSPF, and EIGrP. Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s. Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s. Good understanding of using ITSM tools and ITSM processes. Strong planning skills, considering possible changes and circumstances. A strong work ethic, including the capacity to put in longer hours when necessary. Adaptability to changing environments. A client-focused approach, creating positive client experiences throughout their journey. The aptitude to communicate and work across different cultures and social groups. Excellent active listening skills, confirming understanding and seeking relevant information. A positive outlook and resilience under pressure. A bachelor’s degree in information technology/computing or equivalent experience.

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters

  • Ms fabric data engineer

    2 weeks ago

    Mumbai, India Tata Consultancy Services Full time

    Greetings from TCS!!!**TCS is Hiring for MS Fabric Data Engineer **Desired Experience: 8+ YearsJob Location: Gurgaon/Mumbai/BangaloreJob Description:• Having 8+ years of experience in working with Azure data management Technologies like Synapse , ADF , ADLS Gen2 , MS Fabric etc.• Develop and maintain data pipelines, ETL processes, and data models using...

  • Database/MS-SQL Developer

    2 weeks ago

    Mumbai, Maharashtra, India CRISIL Ltd Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Database/MS-SQL Developer (MS SQL) (Off Roll/Third Party Hiring) Department MI&A Job Description Job Summary: We are looking for a skilled Database Developer to work on the development of our database components using MS SQL. The successful candidate will be responsible for designing, developing, and optimizing databases to support our product...

  • Backup & Database Engineer (Cohesity + MS SQL)

    6 days ago

    Mumbai, India Centum Technologies Full time

    Job Title: Senior Backup & Database Engineer (Cohesity + MS SQL) Location: Remote Experience: Minimum 10 years Employment Type: Full-time About the Role: We are seeking an experienced Senior Backup & Database Engineer with strong expertise in Cohesity data protection and Microsoft SQL Server administration . The ideal candidate will be responsible for...

  • Head Engineering

    7 days ago

    Mumbai, Maharashtra, India MS Forward Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Position -   Head Engineering - Digital AppsReports to - CTOLocation- Mumbai - ThaneCompany- Leading Insurance companyRole OverviewWe are looking for a senior technology leader to head the Digital Applications portfolio. This individual will be responsible for ensuring continuity of mission-critical applications, driving the build-out of our...

  • MS Engineer L1

    12 minutes ago

    Mumbai, Maharashtra, India NTT DATA Global Delivery Services Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    MS Engineer L1, Asset Management & EUS Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong...

  • Senior MS Engineer

    2 hours ago

    Mumbai, Maharashtra, India NTT DATA Global Delivery Services Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Senior MS Engineer , SOC Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. ...

  • MS SQL Developer with Python

    5 days ago

    Mumbai, India TribolaTech Inc Full time

    Hybrid RoleJob Title: MS SQL Developer with PythonPermanent position with TribolaTech Location: MumbaiTiming: 1:30 PM to 10:30 PM IST Experience : 5+ yearsRequired:Bachelor's degree in Computer Science, Engineering, or a related field.3+ years of experience in MS SQLMinimum 1 years of hands-on experience in Python development (must have)Strong proficiency in...

  • MS SQL Developer with Python

    5 days ago

    Mumbai, India TribolaTech Inc Full time

    Hybrid RoleJob Title: MS SQL Developer with PythonPermanent position with TribolaTechLocation: MumbaiTiming: 1:30 PM to 10:30 PM ISTExperience : 5+ yearsRequired:Bachelor's degree in Computer Science, Engineering, or a related field.3+ years of experience in MS SQLMinimum 1 years of hands-on experience in Python development (must have)Strong proficiency in...

  • MS SQL Developer with Python

    5 days ago

    Mumbai, India TribolaTech Inc Full time

    Hybrid RoleJob Title: MS SQL Developer with PythonPermanent position with TribolaTech Location: MumbaiTiming: 1:30 PM to 10:30 PM IST Experience : 5+ yearsRequired:Bachelor's degree in Computer Science, Engineering, or a related field.3+ years of experience in MS SQLMinimum 1 years of hands-on experience in Python development (must have)Strong proficiency in...

  • MS SQL Developer with Python

    5 days ago

    Mumbai, India TribolaTech Inc Full time

    Hybrid RoleJob Title: MS SQL Developer with PythonPermanent position with TribolaTechLocation: MumbaiTiming: 1:30 PM to 10:30 PM ISTExperience : 5+ yearsRequired:- Bachelor's degree in Computer Science, Engineering, or a related field.- 3+ years of experience in MS SQL- Minimum 1 years of hands-on experience in Python development (must have)- Strong...