Zedpe - Chief Operative Officer

4 days ago

Gurugram, India Zedpe Full time

Head of Operations Official title: Chief Operating Officer (COO)15L 20L - 1.0% 4.0% / Revenue ShareAbout usWere a funded, early-stage company (25 people) operating from a coworking space in Udyog Vihar. We move fast, care deeply about processes, and want an owner-operator to run day-to-day operations and act as the company head in the CEOs absence.Why joinThis is a high-impact, hands-on leadership role: youll own operations end-to-end, build teams, define SOPs, and earn meaningful equity while helping scale the business.Along with salary, revenue share is also on the table.Role summaryWe are hiring a Head of Operations (officially COO) with a strong banking background who can join immediately and run the company end-to-end. Youll manage all departments proactively hiring & people ops, finance & payroll, product ops, compliance, vendor management, and office operations. You will be the on-ground leader who creates discipline, builds operational rigor, and represents the company when the CEO is unavailable.What youll do (key responsibilities)- Own day-to-day operations across departments and ensure smooth execution.- Act as the company lead in CEOs absence make decisions, run leadership meetings, and be accountable.- Build and enforce SOPs, playbooks, and incident management processes.- Recruit, mentor, and manage heads of functions; set OKRs and weekly/monthly operating rhythm.- Implement KPIs, dashboards, and cost controls; manage budgets and vendor contracts.- Lead compliance and banking relationships; validate bank / payment operations and controls.- Drive rapid hiring and onboarding (we expect you to help scale the team).- Solve high-impact operational issues and de-risk the business for growth/funding.Must-have qualifications- 4+ years of experience in banking operations, payments, or operations, with at least 2 years in a lead/managerial role.- Proven track record running or owning operations for multi-function teams (hiring, SOPs, KPI design).- Highly disciplined, process-oriented, and proactive strong bias for action.- Comfortable being full-time, in-office (Udyog Vihar). Not a remote role.- Able to join immediately or with the shortest possible notice period.- Strong stakeholder and vendor management skills; experience with bank references / compliance Experience with startups / early-stage companies.- Prior P&L ownership or experience working closely with finance teams.- Hands-on experience with ESOP programs or equity administration.- Prior relocation to Gurgaon or existing local network in NCR.Perks & extras- Meaningful ESOP grant and real ownership along with revenue share option.- Flexible performance bonuses & sign-on incentives for immediate joiners.- Relocation assistance for candidates willing to move to Gurugram.- Small, high-impact team broad scope and fast decision making. (ref:iimjobs.com)

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