Senior Associate

3 weeks ago

Bengaluru, Karnataka, India Pyramid IT Consulting Pvt Ltd. Full time

Job Title : Sage Intacct Location: Bangalore (Hybrid)

Key Responsibilities :

- Provide proficient knowledge and capabilities in the Sage Intacct application, including the functional configuration, business processes, and technical architecture

- Identify client business pains, needs, and requirements, and document in the form of project specifications and deliverables

- Perform fit/gap analysis and process design for Sage Intacct in the areas of GL, AR, AP, Order Management, Purchasing, Cash Management, Reporting and Dashboards, Fixed Assets, Inventory, Multi-entity Management and Global Consolidations, Project Accounting, Time and Expense Management, and Revenue Management, Grant Management, Construction Management, and Field Operations.

- Perform solution design, system testing, unit testing, guide user acceptance testing (UAT), support user adoption, training, and go live activities

- Provide day-to-day technical application support for client companies

- Perform dashboard and report design

- Work closely with clients in the configuration and migration to new systems

- Perform and manage solution integration

- Actively assist with other project-based initiatives on an ad-hoc basis, including quality control review and technology/process optimization of current client base

- Optimize use of Sage Intacct system through the following activities :

  • Business process evaluation
  • Procedure development
  • System process flow and requirements
  • QA planning and testing
- Creation and oversight of documentation related to standard operating procedures.

- User training development and deployment

- Production support for problems and enhancements resulting from quarterly product releases.

- Provide technical support to end-users to resolve issues with Sage Intacct use, including escalation through proper channels within RSM and with Sage Intacct support.

- Perform other duties/projects as required.

Required Qualifications :

- Bachelor's degree in accounting, Finance, MIS, IT, or Computer Science

- Nonprofit, Construction, or Health Care industry experience and expertise

- Have 3-5 years of Sage Intacct experience in either an SIAP or VAR practice

- Sage Intacct certifications

- Expertise in process analysis and redesign of business processes

- Excellent communication and presentation skills

- Strong time management and organizational skills with sensitivity to timeframes, budgets and outcomes across multiple clients and projects

- Ability to prioritize and stay organized/focused in a dynamic, multi-tasking environment with competing demands.

- Strong technology skills and ability to quickly learn and use new technology software applications.

- Dedication to lifelong learning, including staying abreast of best practices in financial management enabled by technology.

- Strong Microsoft Office skills

Preferred Qualifications :

- Sage Intacct Implementation Certified Consultant

- Experience in a public accounting firm, consulting firm or other professional services environment

- CA, CPA, MBA Finance

Knowledge, Skills, and Abilities :

- Highly customer focused with ability to provide consistently excellent customer service and professionalism.

- Excellent written and verbal communication skills.

- Able to quickly assess situations to pinpoint the scope/source of technical issues in a fast-paced environment.

- Must be dependable and able to work both individually and in a team environment.

- Must possess strong sense of ownership of client relationships.

- Positively represent the company to clients and always provide empathetic and friendly customer service.

- Possesses excellent time management and organizational skills to manage case load of old and new cases in individual case queue.

- Ability to work effectively under pressure, shift priorities quickly as required, and rapidly adapt to changing environments.

- Proven ability to work with minimal direction, as well as be resourceful and independent in solving problems.

- Strong computer skills and proficient use of Excel, Word, PowerPoint (ref:hirist.tech)

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