Operations Manager

2 weeks ago

Kolkata, West Bengal, India Apave International Full time

Apave TIV, group company of Apave international is looking to hire Operations Manager for Kolkata, Chennai & various other locations in India. Operations Manager shall be responsible for day-to-day activities within assigned Region/Services, achieving corporate revenue and profit goals, maintaining the quality, consistency and continuity of work performed, in compliance with Company policies and procedures.

Job Duties/Roles

  1. Acts as a professional specialist for the organization in the application of related rules, regulations, requirements, concepts, principles and processes.
  2. Assist the Business Unit Manager in the development of short and long-term business plans and budget.
  3. Manage day-to-day business to achieve business plan objectives, budget goals and compliance of business performance indicators with corporate targets.
  4. Assist in the reporting on labor utilization, status of billings, and revenue forecast.
  5. Assist in the management of day-to-day operations to meet client's requirements, scheduling, staffing and completion of assignments.
  6. Resolve work related client issues including scope of work, service quality and billing.
  7. Keeping abreast of market opportunities, competitive threats and needs for improvement in technology, services and manpower.
  8. Actively promote the services and capabilities of Apave TIV to customers and monitors the execution of similar activities by subordinates
  9. Monitors the utilization of the staff within assigned region on billable and essential non-billable work. Takes appropriate action to relieve workload imbalances and monitors over- or under-utilization of staff.
  10. May serve as Account Manager to designated customers and potential customers and actively promotes the services and capabilities of Apave TIV throughout the business community.
  11. Should be committed to continually improving the effectiveness of our HSQE performance. Should comply with applicable legal and regulatory requirements as well as other requirements to which Apave TIV subscribes relating to HSQE aspects, objectives and targets.
  12. Should always comply with Apave health & safety, Quality & EMS systems at all workplaces
  13. Appraise performance, recommend compensation adjustments, advancements and changes in staffing.
  14. Monitor both employees and contractors to ensure that they are performing their work in accordance with Apave TIV policies including the Company's Code of Ethics.

Minimum years of Experience

10+ years of experience preferred.

Required/Preferred Education Requirements

Bachelor's degree or recognized equivalent from an accredited university, preferably in an engineering/technical discipline, or equivalent experience.

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