MIS + WFM Analyst

2 weeks ago

New Delhi, India People Prime Worldwide Full time

About the Company Our client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future.Role: MIS + WFM (Capacity Planning, RTA, Forecasting, Reporting) Location: Kolkata Experience: 3+ years Notice Period: Immediate to 30 days Shift: US Shift (6 PM to 3 AM) Skill Requirements Workforce Management Capacity planning Real-time analysis (RTA) Forecasting (short & long term) Scheduling & staffing Intra-day reporting MIS & Reporting Daily/weekly/monthly MIS SLA & productivity reporting Dashboard creation and automation Technical Skills Excellent MS Excel(must be able to present skills during interview) Pivot tables Advanced formulas Power Query Macros (good to have) Soft Skills Strong communication skills Ability to coordinate with US stakeholders Presentation skillsSeniority Level Mid-Senior level Industry IT Services and IT Consulting Employment Type Full-time Job Functions Information Technology Skills Microsoft Excel

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