Project Coordinator

2 months ago

Bengaluru, India Voya India Full time

About the company

Voya India is a Global Capability Center (GCC) supporting Voya Financial Inc. (NYSE: VOYA), At Voya India, we are a dynamic community continuously working to enhance customer experiences in the financial services industry. We are dedicated to making a difference by creating innovative customer solutions through transforming, digitalizing, automating, and enhancing technology and business processes.


Position Title: Associate Manager – Project Coordinator (PMO)

Years of Experience: 7 to 10years.

Location: Bangalore/Pune.


Key Responsibilities:

A project coordinator is a professional responsible for overseeing and organizing the various aspects of a project. They provide project administration support as defined by the project manager and/or portfolio manager and work closely with team members to ensure that projects are completed on time, within budget, and meet the specified goals and objectives. General responsibilities include, but are not limited to creating project plans, monitoring progress, coordinating meetings and resources, assisting with tracking project and/or portfolio controls, and communicating with stakeholders to ensure quality outcomes that meet or exceed stakeholder needs and expectations. This is a crucial role in facilitating effective project management and ensuring that projects are successfully executed. Project(s) would contain well-defined scope, minimal complexity, and contained (low) risk.


Project Support:

Provide project administration support to project manager, portfolio manager, and/or project office (PMO) and/or leads one or more project(s) under the direction of a project manager or portfolio manager.


Project Planning:

Collaborating with project managers and stakeholders to define project goals, objectives, and deliverables. Developing project plans, timelines, and resource allocation.


Communication:

Facilitating effective communication between project team members, stakeholders, and clients. Providing regular project updates and status reports to ensure all parties are informed about project progress.


Coordination:

Coordinating project activities and tasks, ensuring that they are completed on time and within budget. Tracking project milestones and deliverables and addressing any issues or risks that may arise. Coordinate and facilitate meetings and capture clear and actionable minutes.


Documentation:

Creating and maintaining project documentation, including project plans, requirements, roadmaps, status reporting, project financials, presentations and other relevant project control documents. Ensuring that all project documentation is accurate, up-to-date, and accessible to the project team.


Resource Management:

Assisting with resource allocation and management, including assigning tasks to team members, monitoring progress, and ensuring that resources are utilized effectively. Coordinate and execute consistent time entry processes and reporting for all project team members.


Risk Management:

Identifying and assessing project risks and developing strategies to mitigate them. Monitoring and managing project risks throughout the project lifecycle.


Quality Assurance:

Ensuring that project deliverables meet quality standards and client requirements. Conducting quality reviews and testing to identify and resolve any issues or defects.


Stakeholder Management:

Building and maintaining relationships with project stakeholders, including clients, vendors, and team members. Addressing stakeholder concerns and managing expectations.


Change Management:

Managing changes to project scope, schedule, and budget. Assessing the impact of changes and coordinating with stakeholders to implement them effectively.


Continuous Improvement:

Identifying opportunities for process improvement and implementing best practices. Learning from project experiences and applying lessons learned to future projects.


Must have:

Education :Graduate/Postgraduate (Any discipline).


Experience : 7+ years of program/project management Support experience in Technology Delivery


Mandatory skills:

Strong Hands-on experience project management tools and process.

Solid understanding of Effort Estimation, Metrics, Measurement, Reporting.

Ability to identify program/project risks, maintain risk registers and track mitigation plans.

Exposure to Resource/workforce allocation & management strategies

Excellent communication and interpersonal skills.

Demonstrated ability to lead cross-functional teams and collaborate with diverse stakeholders.

Proactive, High Energy with an analytical mindset, ownership and a focus on data-driven decision-making.

Proficiency in Project Management Tools, Experience with Project Portfolio Management (PPM) tools is a plus Microsoft Project, Planview, VersionOne or JIRA, is beneficial.

Should have the ability to multitask across a spectrum of initiatives & tasks (Strategic, Tactical & Operational)


Good to have skills

Team player to collaborate with business units and functional partners (IT, finance, HR, legal, etc.)

Program Consulting background is desirable.

Knowledge of risk & compliance management frameworks.

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