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Academic Advisor
4 weeks ago
Work Timings: 10:00 am – 7:00 pm
Working Days: Monday – Saturday
Location: South Extension 2, Delhi
Work Mode: 100% Work from Office
Why IIDE:
IIDE is Asia's most trusted digital marketing institute, offering government-recognised online, offline, and postgraduate programs. We empower students, graduates, and working professionals to transform their careers and stay future-ready in the ever-evolving digital landscape.
About the Role:
As the Academic Counselor at South Extension 2, Delhi, you will play a pivotal role in guiding students about IIDE's Digital Marketing Courses in the Undergraduate & Graduate categories. This role involves managing and converting leads while achieving enrollment, revenue, and collection targets. You will work closely with prospective learners to support their journey and ensure a seamless admission experience.
What You'll Do:
Lead Management & Conversion:
- Manage and convert leads for various digital marketing programs.
- Own the complete sales closing life cycle for assigned leads.
- Achieve weekly enrollment, revenue, and collection targets.
Counseling & Coordination:
- Provide detailed information and counseling to prospective learners via phone, email, and chat.
- Interview and coordinate admissions formalities for new joiners.
- Attend walk-ins and counsel potential learners on admissions-related queries.
- Follow up with prospective leads who have visited IIDE.
Fee Collection & Vendor Coordination:
- Assist students in the fee collection process.
- Coordinate with external vendors, such as education loan providers, for seamless admissions.
- Work with different departments to ensure a hassle-free admission process.
Sales Optimization & Reporting:
- Improve and maintain sales conversion rates.
- Generate referral sales and reactivate old/lost applications to meet batch targets.
- Maintain a revenue mindset, optimize sales strategies for existing product mix, and deliver on KPIs.
Requirements
Experience:
- 2-3 years of work experience in a similar role.
Skills:
- Outstanding communication (written and verbal) and presentation skills.
- Strong interpersonal skills and ability to build trust with potential learners.
- Excellent closure techniques and convincing skills.
- Ability to multitask and work effectively in high-pressure, fast-paced environments.
- Revenue-focused with a strong ability to think numerically and optimize sales strategies.
Traits:
- Hardworking, dedicated, and determined.
- Great listener and trustworthy individual.
- Must be residing in Delhi.
Expected Deliverables/KPIs:
- Meet weekly and monthly admissions targets.
- Generate referral sales as per targets.
- Reactivate old/lost applications to ensure batch target achievement.
- Improve and maintain sales conversion rates.