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Tele-Caller (0-3 years)

1 month ago

Chennai, India Great Indian Sweets Full time

Company Description

Great Indian Sweets is a brand that offers authentic sweets with a rich heritage and an unbeatable taste. Our recipes are a perfect blend of local traditions and flavours, ensuring unquestionable authenticity. Each box of our sweets evokes nostalgic memories and sparks conversations. With decades of experience and the expertise of our local chefs, we provide unmatched taste and panache, packaged specially for your family celebrations. All our sweets are made with premium quality raw materials, following traditional processes and original recipes, making them the best gifting option for your loved ones.


Role Description

This is a full-time on-site role for a Telemarketing Executive at Great Indian Sweets, located in Chennai. As a Telemarketing Executive, you will be responsible for

  1. Get appointments
  2. Lead generation
  3. Customer service,
  4. Customer support,
  5. Sales and effective communication with customers.


You will play a key role in getting appointments with our target business owners / CEO/CFO/CMO/ Marketing Head / Managers & and ensuring fixing meetings through phone calls and other communication channels.


Qualifications

  • Strong skills in English fluency & lead generation, customer service, and customer support
  • Experience in sales and effective communication with customers
  • Ability to handle multiple tasks and meet targets
  • Excellent verbal and written communication skills
  • Good interpersonal skills and a pleasant telephone manner
  • Knowledge of CRM systems and telemarketing techniques
  • Experience in the food industry or related field is a plus
  • Fluency in multiple English languages is an advantage

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