ServiceNow Developer

2 days ago

New Delhi, India Digile Full time

- Design, configure, and customize ServiceNow applications/modules (ITSM, ITOM, ITBM, HRSD, CSM, etc.). - Develop and maintain workflows, business rules, client scripts, UI policies, and integrations. - Create and manage service catalogs, request workflows, and SLA/OLA configurations. - Integrate ServiceNow with external systems (via REST/SOAP, APIs, or integration tools). - Implement ITIL processes (Incident, Problem, Change, Asset, CMDB, Knowledge). - Collaborate with business stakeholders to capture requirements and deliver solutions. - Perform platform upgrades, patches, and ensure adherence to best practices. - Troubleshoot, debug, and resolve system issues. - Develop and maintain documentation for configurations, processes, and integrations.Required Skills & Qualifications- Bachelor’s degree in computer science, Engineering, or related field. - 4+ years of hands-on ServiceNow experience (development/administration/consulting). - Strong knowledge of JavaScript, Glide API, Flow Designer, IntegrationHub. - Experience in implementing at least 2–3 ServiceNow modules (e.g., ITSM, ITOM, ITBM). - Experience with Service Portal, Scoped Applications, Reporting & Dashboards. - Familiarity with Agile/DevOps methodologies and CI/CD pipelines for ServiceNow. - Certifications preferred: - ServiceNow Certified System Administrator (CSA) - ServiceNow Certified Application Developer (CAD) - ServiceNow ITSM / ITOM / HRSD implementation certificationsImmediate Joiner

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