ai - Lead Product Manager - Roadmap & Strategy
3 weeks ago
Get To Know Us First.
Interface.
- ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.
- Our IVA is transforming financial institutions' call centers from a cost to a revenue center.
- Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding.
- Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1.
- We are 160+ people strong with employees spread across India and US locations.
- Many of them come from ML teams at Apple, Microsoft and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems.
- Our India team consists of people from ISB, IIMs and many who have been previous part of early-stage startups.
- We have grown 1800% in the last one year.
- Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.
- We have grown 1800% in the last one year & are in the top 100 fastest-growing Fintech in Silicon Valley.
- We are a fully remote team.
Do You Make the Cut ?
As a Lead Product Manager, you will be responsible for :
- Define product requirements based on market research and customer feedback (localization and new product/feature ideas).
- Create & communicate a clear vision for the products with all stakeholders.
- Be in charge of competitor analysis, market analysis, product analysis, business cases, product evolution, and product roadmap.
- Prioritize product rollout based on business impact.
- Understand the metrics that govern increase in consumer traffic and software adoption and constantly strive to improve upon these metrics.
- Collaborate with the Engineering team and Product Managers on development activities.
- Work closely with the Marketing and Sales team to implement product changes that will increase traffic and improve conversions.
Requirements :
- Passionate about the possibilities at the intersection of AI + Banking.
- 10-14 years of overall experience in Product Management or QA or Product Analyst (Developer turn Product Manager).
- Strong experience in developing conversational AI products.
- Should have experience in developing products from 0-1 and 1-10 scale.
- Comes from an engineering background, computer science (preferably).
- Excellent written and verbal communication skills, including technical writing and formal presentation skills.
- Have deep empathy for our users and a desire to help them.
- Ability to understand and analyze user needs and conduct market research.
- Create and deliver on product vision, goal, strategy, and roadmap.
- Ability to work with user interface designers and usability experts to define customer experience for all customer-facing features.
- Ability to organize, manage, and prioritize tasks.
- Prior experience working with engineering through the complete technology product lifecycle.
Benefits :
- Remote First Policy.
- Comprehensive Insurance Policy.
- A chance to have a big impact early in your career.
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