BXI Technologies

We are seeking a skilled Datadog Observability & Automation Specialist with hands-on experience in building observability practices and implementing end-to-end automation, including AI and GenAI capabilities. The ideal candidate will be responsible for configuring and optimizing observability platforms to deliver actionable insights into system performance and reliability across various industry use cases.Key Responsibilities :- Design, implement, and maintain heterogeneous observability solutions using infrastructure, logs, synthetic monitoring, automation, AI, and GenAI.- Create and manage dashboards, monitors, alerts, service maps, and user interfaces.- Collaborate with DevOps, Development, and Security teams to define and maintain SLIs, SLOs, and SLAs.- Develop integrations between observability platforms and other systems (e.g., hybrid cloud, on-prem data centers, end-user assets, Kubernetes, Terraform, CI/CD tools).- Optimize alerting mechanisms to reduce false positives and improve incident response.- Provide support during incidents, including root cause analysis and post-mortem reviews.- Conduct training sessions for internal teams on effective platform usage.Required Skills and Qualifications :- 6+ years of experience in development, automation, system monitoring, and DevOps.- 3+ years of hands-on experience with advanced automation and observability platforms such as Dynatrace, Datadog, AppDynamics, New Relic, Zabbix, ELK(Elasticsearch, Logstash, and Kibana.), AI/GenAI, and Machine Learning.- Strong understanding of infrastructure components including cloud platforms (AWS, Azure, GCP), containers (Docker, Kubernetes), networking, and operating systems.- Proficiency in scripting languages such as Python, Bash, or Shell.- Experience with CI/CD pipelines and automation tools (e.g., Jenkins, GitHub Actions, Terraform, Packer).- Familiarity with log collection, parsing, and automation using observability platforms.- Strong analytical and problem-solving skills with a product-oriented mindset.Preferred Qualifications :- Certifications in observability platforms (e.g., Datadog Certified Monitoring Professional, Dynatrace, AppDynamics, ELK).- Experience with additional monitoring tools (e.g., Prometheus, Grafana, New Relic, Nagios, ManageEngine).- Familiarity with ITIL processes and incident management tools (e.g., PagerDuty, ServiceNow). (ref:hirist.tech)