Key Account Manager
2 days ago
Role: Key Account ManagerLocation: Noida/Mumbai/HyderabadCompany: Adaniconnex (Data Center)The Key Account Manager (KAM) role in Hyderabad focuses on managing post-sales customer interactions, ensuring smooth onboarding, monitoring service delivery against SLAs, handling escalations, and coordinating internal teams for change requests and audits. Candidates should have a bachelor's degree in engineering, 6–10 years of relevant experience in data center or telecom service delivery, strong operational knowledge, excellent communication skills, and proficiency in MS Office and service management toolsKey Responsibilities of RoleAct as the primary interface between the customer and internal functions (operations, design & build, delivery, etc.) for all post-sales activities.Ensure timely and efficient onboarding of new customers, coordinating all internal and external stakeholders.Track and monitor day-to-day service delivery and ensure SLAs are being met across uptime, availability, and response time metrics.Proactively manage customer escalations, coordinate resolution efforts, and provide timely updates.Conduct regular review meetings with customers to discuss performance, highlight achievements, and address concerns.Maintain a clear view of the customer’s contract obligations, project milestones, and compliance requirements.Coordinate any change requests or upgrades (e.g., additional power, racks, access, etc.) with the relevant internal teams.Ensure internal readiness and ownership during key audits, site visits, or executive interactions involving the customer.Track all customer tickets, incidents, and operational matters to ensure closure within defined timelines.Maintain structured documentation, dashboards, and reporting on customer health and operational performance.Qualifications and ExperienceBachelor’s degree in Engineering or related field (preferred: Electrical, Electronics, or Mechanical).6–10 years of experience in customer success, service delivery, or program/account management in data center, telecom, or large infrastructure setups.Strong understanding of data center operations, infrastructure lifecycles, and customer engagement practices.Hands-on experience coordinating with cross-functional teams to resolve operational or delivery-related issues.Excellent communication, stakeholder management, and documentation skills.Detail-oriented with strong follow-up discipline and ability to multitask.Proficiency in MS Excel, PowerPoint, and service management tools (e.g., ServiceNow, Jira, or internal ticketing platforms).Ability to manage enterprise customers with a mature and professional approach.
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Key Account Manager
1 week ago
New Delhi, India Softcell Technologies Global Pvt. Ltd. Full timeRole: Key Account ManagerLocation: ChennaiExperience - 4+ yrsSoftcell is a leading System Integrator in India. We are hiring for the role of Key Account Manager that entails developing, driving, managing and executing a business plan for a select set of Named Accounts and positioning SI solutions from the portfolio of focus IT products and solutions....
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Key Account Manager
15 hours ago
New Delhi, India Softcell Technologies Global Pvt. Ltd. Full timeRole: Key Account ManagerLocation: ChennaiExperience - 4+ yrsSoftcell is a leading System Integrator in India. We are hiring for the role of Key Account Manager that entails developing, driving, managing and executing a business plan for a select set of Named Accounts and positioning SI solutions from the portfolio of focus IT products and solutions....
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Key Account Manager
3 weeks ago
New Delhi, India Softcell Technologies Global Pvt. Ltd. Full timeRole: Key Account Manager or Account Manager Location: MumbaiSoftcell is a leading System Integrator in India. We are hiring for the role of Key Account Manager that entails developing, driving, managing and executing a business plan for a select set of Named Accounts and positioning SI solutions from the portfolio of focus IT products and solutions....
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Key Account Manager
2 weeks ago
New Delhi, India Airtel Business Full timePurpose of the Job: Responsible for end-to-end telecom, connectivity, cloud and cybersecurity needs of a set of 30-35 accounts in the Enterprise Segment, primarily Mid to large Segment Accounts. Ensures achievement of the Sales & Revenue targets, by selling Data, Voice, VAS and cloud related new product solutions. Deliverables (Maximum 5-6 key...
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Key Account Manager
2 weeks ago
New Delhi, India Airtel Business Full timePurpose of the Job:Responsible for end-to-end telecom, connectivity, cloud and cybersecurity needs of a set of 30-35 accounts in the Enterprise Segment, primarily Mid to large Segment Accounts. Ensures achievement of the Sales & Revenue targets, by selling Data, Voice, VAS and cloud related new product solutions. Deliverables (Maximum 5-6 key...
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Key Account Manager
2 weeks ago
New Delhi, India Nuwizo Digital Full timeJob Title: Key Account ManagerLocation: Bangalore, India (Hybrid/On-site)Experience: Min 2+Department: Client SuccessReports To: Chief Business Officer / FoundersAbout the Role:We are looking for a Key Account Manager who will act as the primary point of contact for our top clients. The ideal candidate should have strong communication, project management,...
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Key Account Manager
6 days ago
New Delhi, India Karamtara Engineering Full timeWe are looking for a dynamic and experienced Key Account Manager to lead our business across the Tubes, Solar MMS, and Stamping divisions. This role is critical to driving strategic growth and maintaining strong relationships within the domestic market.Key Responsibilities:- Manage and grow key domestic accounts across Tubes, Solar MMS, and Stamping product...
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Key Account Manager
15 hours ago
New Delhi, India Redma Ideas Pvt. Ltd. Full timeCompany DescriptionRedma Ideas Pvt. Ltd., based in Mumbai, is a dynamic advertising agency dedicated to driving business success through innovative ideas and performance-driven solutions. Known for exceeding client expectations, the company blends creativity, strategic thinking, and ROI-focused execution to deliver high-impact results. Partnering with a...
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Key Account Manager
2 weeks ago
New Delhi, India Aeroprime Group Full time✈️ Immediate Hiring | Key Account Manager – Sales | Mumbai ✈️ Aeroprime Services Pvt. Ltd. (GSA forSalam Air) is looking for an experienced and motivatedKey Account Manager – Salesto join our team inMumbai. About the Role: You will be responsible for managing key travel trade and corporate accounts, driving sales performance, and ensuring revenue...
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Key Account Manager
1 week ago
New Delhi, India Aeroprime Group Full time✈️ Immediate Hiring | Key Account Manager – Sales | Mumbai ✈️Aeroprime Services Pvt. Ltd. (GSA for Salam Air) is looking for an experienced and motivated Key Account Manager – Sales to join our team in Mumbai.About the Role:You will be responsible for managing key travel trade and corporate accounts, driving sales performance, and ensuring...
