Community Manager

3 weeks ago

Mumbai, Maharashtra, India Bombay Founders' Club Full time

Job Title: Community Manager

Location: Mumbai (Work from Office)

Travel: Across cities as needed (currently in Mumbai, Delhi, Pune; launching Bangalore soon)

Working Days: Monday to Friday from office, plus Saturdays at event venues when events are scheduled

About Bombay Founders Club (BFC)

BFC is India's most trusted and carefully curated network for high-calibre startup founders. Built on an invite-only model, we focus on meaningful relationships, relevant capital access, and city-specific communities that go beyond the surface. We're currently active in Mumbai, Delhi, Pune, and soon expanding to Bangalore.

About the Role

We're looking for a Community Manager to join our team in Mumbai. This is a core role where you'll work closely with the leadership to manage founder outreach, support conversions, run backend workflows, and help deliver high-quality experiences on-ground. Think of this as a Community plus Founder's Office hybrid role. You'll have visibility across everything that makes BFC's city ecosystems run.

The ideal candidate brings a strong sense of ownership, operational sharpness, and a deep understanding of what it takes to offer a warm, seamless, and thoughtful hospitality experience to high-quality founders.

What You'll Be Doing

* Reaching out to potential founders and handling follow-ups

* Supporting the full conversion cycle from first contact to onboarding

* Managing tools like Airtable, Apollo, Luma, Notion, and Slack, and keeping records up to date

* Helping plan and execute BFC events, including backend coordination and presence on event day

* Ensuring every touchpoint at events feels intentional, smooth, and founder-first

* Supporting hospitality efforts such as greeting guests, managing entry flow, handling special requests, and ensuring a premium experience at venues

* Coordinating with internal teams including operations, content, and marketing

* Engaging with existing members and helping track and maintain a high-quality community

* Supporting backend processes and playbooks as we expand into new cities

What We're Looking For

* One to two years of experience in community, operations, hospitality, or founder-facing roles

* Strong communication and relationship-building skills

* Well-organised and dependable when it comes to execution

* Attention to detail in how people experience a space or interaction

* Comfortable using tools and platforms like Apollo, Hubspot, Sales Navigator, Airtable, Notion, and Slack

* Someone who enjoys both backend work and being on-ground

* Willingness to travel for events and city launches

* Comfortable working on Saturdays when BFC events are scheduled

Good to Have

* Prior experience at a startup, founder's office, or community-led brand

* Background in hospitality, premium events, or managing high-touch guest experiences

* Familiarity with early-stage founders and how they operate

* Exposure to platforms like Hubspot or other CRM tools

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