Academic Advisor

3 weeks ago

New Delhi, India XYLEM LEARNING Full time

Job DescriptionAcademic Advisor We are seeking a dedicated and enthusiastic Academic Advisor to guide and support students in making informed academic and career decisions. The ideal candidate will have a strong educational background, excellent communication skills, and a passion for mentoring students to achieve their academic and professional goals.Key Responsibilities1. Student Counselling ❖ Provide guidance to students and parents regarding available academic programs and career opportunities. ❖ Assess students' academic performance, interests, and career aspirations to recommend suitable pathways. ❖ Address inquiries about course requirements, learning outcomes, and future prospects. 2. Program Guidance ❖ Clearly explain the structure, curriculum details, and benefits of various academic programs. ❖ Stay updated with industry trends, educational policies, and new program developments. 3. Follow-Up and Conversion ❖ Engage with prospective students and parents through regular follow ups via calls, emails, and in-person meetings. ❖ Assist with the submission of required documents and ensure timely completion of enrolment processes. 4. Target Achievement ❖ Achieve monthly and quarterly enrolment and revenue targets. ❖ Develop and implement strategies to enhance enrolment numbers and meet organizational goals. 5. Collaboration ❖ Coordinate with faculty, admissions, and marketing teams to ensure smooth counselling and enrolment processes. ❖ Participate in events such as webinars, seminars, and workshops to promote academic programs. 6. Record Maintenance ❖ Maintain accurate and up-to-date records of student inquiries, counselling sessions, and enrolments. ❖ Provide periodic reports on counselling outcomes and conversion rates to management.Educational Background Bachelor’s degree in any field is required. A background in education, sales, or a related area is a plus. Experience Prior experience in academic counselling, telesales, or education-related roles is preferred but not mandatory. Key Skills • Strong verbal and written communication skills. • Ability to build rapport and establish trust with students and parents. • Goal-oriented with excellent persuasion and negotiation skills.

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